What are the responsibilities and job description for the Community Manager position at RogueSearch?
Community Manager
Thomasville, GA
If you're a Community Manager, Property Manager, etc looking for great work-life balance at a company who embodies the philosophy of “Let’s do it the right way” – then read on!
Our client is a well-respected manufactured home community owner and operator with communities across 8 states (and growing) in the Eastern USA.
They are seeking a passionate Community Manager to oversee operations, drive NOI, and foster an exceptional resident experience within communities around the Thomasville area.
What you’ll do:
- Responsible for day-to-day management of several wonderful, manufactured home communities.
- Inspire and mentor your team to deliver exceptional resident experiences
- Perform regular operational tasks such as collecting rent, managing supplies and marketing materials, upholding community standards, hosting community events, developing team members, etc.
- Ac as the main source of communication for the residents and will be the point person when it comes to resolving all complaints that come through your office.
- Make executive decisions when it comes to financial success (NOI) and the overall safety and conditions of your community.
Highlights:
- Base pay sales/lease commissions full suite of benefits, PTO and 401k.
- A true Mon-Fri / 40 hour schedule! No weekends / No on-call 😊
- Our client is backed by Private Equity money and is in a major growth and reinvestment phase, providing excellent future career opportunities to promote into.
- While other groups are just trading portfolios, our client is committed to building a Best-In-Class platform for residents, already investing $50MM in community improvements across the region.
Responsibilities:
- Manage daily community operations, including but not limited to: rent collections, resident relations/evictions, maintain community budget, conflict resolution, etc
- Recruit, train, manage, and develop team members.
- Leadership and staff management holding consistent team meetings to facilitate employee growth
- Manage the turn of all new, used, foreclosed, and broker homes to ensure ongoing success and high occupancy of the community
- Plan and oversee community events to help maintain a positive community environment
- Coordinate with residents to uphold property standards
- Oversee community maintenance and curb appeal
- Marketing and occupancy optimization
- Administrative tasks using property management software
What you’ll need:
- High school diploma or GED is required
- 3 years of community management / property management experience
- Knowledge of manufactured housing industry (preferred)
- Experience with property management software (Rent Manager, Yardi or similar)
- Proven track record of rent collection and revenue management
- Strong organizational and communication skills
- Leadership and team management experience
- Customer service excellence – be ready to share stories of successful resident engagement and problem resolution!