What are the responsibilities and job description for the Entry Team Lead - Customs Brokerage position at Rogers & Brown?
Description
POSITION OVERVIEW
The Entry Team Lead will be responsible for leading and coordinating a team of entry writers to ensure efficient customs clearance processes and compliance with customs regulations. This position requires a strong understanding of customs procedures, excellent leadership skills, and attention to detail.
KEY RESPONSIBILITIES
1. Team Leadership:
· Lead, mentor, and inspire a team of entry writers and support staff.
· Provide guidance, training, and support to entry department members to ensure their success and professional development.
· Foster a collaborative and high-performing team environment.
· Properly manage scheduling for the department and assist in performance evaluations.
2. Customs Entry Review: Oversee, review, and audit customs entries prepared by the department to ensure accuracy, completeness, and compliance with customs regulations and all other agencies, including proper duty calculation and valuation.
3. Documentation Management: Review and approve import documentation to ensure compliance with CBP and other partnered government agencies, ensuring they are up to date and easily accessible.
4. Client Communication: Collaborate directly with internal personnel and in some cases importers, addressing inquiries, and resolving issues.
5. Classification Expertise: Utilize your in-depth knowledge of the Harmonized System (HS) codes to assist in accurately classifying goods and ensure proper duty calculation and valuation.
6. Customs Compliance: Providing proper tariff classifications/duty rates for existing and potential new customers.
7. Strategic Planning: Collaborate with management to develop and implement strategic plans for the entry department, setting clear goals and objectives for the department to achieve long-term success.
8. Continuous Improvement:
· Help identify opportunities for process enhancements within the entry department.
· Work with entry manager to implement best practices by contributing to the ongoing enhancement of the entry department through training and performance development.
9. Problem Resolution: Investigate and resolve complex customs-related issues or compliance discrepancies.
10. Regulatory Updates: Stay informed about changes in customs regulations and other partnered government agencies and communicate relevant updates to the team.
Requirements
QUALIFICATIONS AND SKILLS
- Education: High School Diploma or equivalent; a bachelor's degree in a related field such as international trade, business administration, logistics, or a related discipline is a plus. Advanced degrees or certifications can be advantageous.
- Experience: Minimum of 5-7 years of experience in customs brokerage, including experience as an entry writer and leadership role.
- Regulatory Knowledge: Strong understanding of customs regulations, laws, and procedures.
- Technical Skills:
- Cargo Wise experience is a plus.
- Proficiency in Microsoft Office Suite.
- Strong mathematical fundamentals with the ability to prorate calculating totals, percentages, and basic measurements.
- Leadership Skills: Proven leadership and communication skills to effectively manage and guide a team of entry writers.
- Organizational Skills: Attention to detail and strong organizational abilities to oversee entry preparation and documentation management.
- Independence and Teamwork: Ability to work effectively both independently and as part of a team.
- Problem-Solving: Strong problem-solving skills and adaptability in a dynamic customs environment.
- Decision-Making: Informed decision-making abilities to resolve high-level issues effectively.
- Continuous Improvement: A commitment to identifying opportunities for process enhancements within the entry department with the implementation of best practices and ongoing improvements.
- Customs Broker License: While not always required, a customs broker license can be a significant advantage.
- Relevant Certifications (Optional): Possession of relevant certifications, such as Certified Customs Specialist (CCS) or other advanced certifications in international trade and customs brokerage.
Why You'll Love Working Here:
- Hybrid Schedule: Work from home 2 days a week after training
- Company-Paid Benefits: Dental insurance, short-term disability, long-term disability, life insurance
- Extensive Benefits Package: Medical insurance with HRA to reduce your out-of-pocket costs a long list of voluntary benefits
- Family Culture: Supportive team environment where your contributions are valued
- Opportunities for growth and development in a stable, thriving industry
- Meaningful work that supports global trade and keeps supply chains moving
If you have experience within customs brokerage, freight forwarding, or logistics and are ready to take the next step in your career, we would love to hear from you!