What are the responsibilities and job description for the Sales Support Specialist position at Roger Ward - San Antonio Inc.?
Job Summary:
Provide assistance to the sales team to ensure customers are satisfied with the performance of the overall relocation. Complete clerical and administrative duties such as scheduling appointments, answering customers' questions and informing customers of their order statuses. Management of CRM program along with collection of moving services with multiple payment options.
Duties/Responsibilities:
- Customer relations
- Coordinating the process of the relocation
- Working in conjunction with the operational staff & corresponding departments
- Ensure the relocation process goes as efficiently as possible
- General administrative responsibilities
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced environment
- Knowledge of Microsoft Office Suite or related software.
Education and Experience (Not required):
Customer service
Sales experience
Moving or transportation industry
Job Type: Full-Time
Pay: $19.00 -$23.00 per Hour
Bonus: $1000.00 ask details during interview
Salary : $19 - $23