What are the responsibilities and job description for the Front Desk Staff position at Rodeway Inn Cheyenne I-80 East?
Job Summary
We are seeking an energetic and personable Front Desk Staff member to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative flow. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily operations in a dynamic environment.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems with professionalism, demonstrating excellent phone etiquette and communication skills
- Manage front desk activities including scheduling appointments, handling inquiries, and directing calls efficiently
- Perform clerical duties such as filing, data entry, proofreading documents, and maintaining organized records
- Support office management tasks including calendar management, document preparation using Word processing software, and general administrative support
- Assist with client communication and customer support to ensure a positive experience for all stakeholders
- Maintain a tidy and organized reception area, ensuring all office supplies are stocked and equipment is functioning properly
Requirements
- Experience prefered in hotel industry
- Proven office experience with strong computer literacy in Microsoft Office (Word, Excel) and general computer skills
- Previous clerical or administrative experience demonstrating organizational skills and attention to detail
- Excellent phone answering skills with knowledge of multi-line phone systems and phone etiquette
- Customer service orientation with the ability to handle client communication professionally and courteously
- Ability to work efficiently in really a fast-paced to a really slow environment while maintaining accuracy and professionalism
- Ability to work on their own
- Transportation
Join us in delivering outstanding service while honing your administrative talents! This role is perfect for motivated individuals eager to contribute to a vibrant team while developing essential office management skills.
Pay: From $13.00 per hour
Expected hours: 40.0 per week
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $13