What are the responsibilities and job description for the Room Attendant position at Rod 'N' Reel, Inc.?
Description
Position Summary:
The Room Attendant is responsible for maintaining all levels of cleanliness and sanitation in the hotel rooms to ensure a safe and clean environment for all guests, visitors, associates, and vendors.
Qualifications:
- High school diploma/GED preferred.
- Previous experience in a similar role preferred.
- Must be available to work varying schedules, including holidays and weekends.
Key Skills:
- Must possess a friendly personality.
- Ability to read and comprehend basic instructions.
- Always maintain a professional appearance and manner.
- Must be a team player and willing to help fellow team members.
- Ability to multi-task, follow-up, and complete tasks in a timely manner.
- Consistently provide a high level of customer service.
- Must be committed, reliable, trustworthy, and accountable for their work activities.
Core Responsibilities:
- Welcomes and interacts with guests and other team members with a genuine display of caring and friendliness.
- Clean all furniture in guest room as well as fixtures in bathroom using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
- Adhere to cleaning procedures and instructions for use of cleaning agents.
- Strip beds and make beds. Change bed linens, which may require lifting bedspreads weighing up to 50 lbs.
- Respond to all guest requests, problems, complaints, or accidents.
- Assist in maintaining and controlling all housekeeping equipment as requested.
- Make every effort to create a safe and accident-free environment. Make our guests feel safe, creating a worry-free, care-free experience.
- Communicate ideas to upper management to improve productivity.
- Ensure guests enjoy a positive experience due to the cleanliness of the property.
- Perform other duties as assigned.
Physical Requirements:
Position requires sitting, hand-eye coordination, stooping, kneeling, and walking/standing for multiple hours in succession. This position may on occasion require lifting, carrying, pulling, or pushing of up to approximately 21-50 pounds. Team members must wear all the required Personal Protective Equipment (PPE) while performing job duties.
Salary : $16 - $17