What are the responsibilities and job description for the Delivery Driver position at Rocky's Ace Hardware?
Rocky’s Ace Hardware Delivery Drivers are responsible for more than just driving. As an integral part of our customer service team, you give our customers a face to remember. You are critical to the growth of the store and the opportunity for career growth with us is ever present if you are motivated to work hard and take charge of your career.
Safety is our number one priority so your first and most critical responsibility is to operate our vehicles in a safe and careful manner.
Position Summary:
Operate non-CDL company-owned vehicles to deliver products to retail customers in a designated territory as well as other Rocky’s Ace Hardware retail locations.
Essential Duties:
Drive safely and deliver products within deadlines.
Drive vehicles to designated destinations for customer home deliveries.
Ability to multitask in a customer focused, fast paced environment.
Consistently interact with our customers in a courteous and professional manner.
Analyze delivery address, determine appropriate and most efficient routes while staying on schedule.
Report any accidents or injuries to Supervisors immediately.
Load and unload products from trucks and deliver to other Rocky’s sites or customer’s homes.
Use Mobile Unit App (Zebra) determine what is being delivered for Store Generated items and RSC online orders.
Perform vehicle inspection before and after each trip such as checking fluid level and tire pressure.
Notify supervisors about any major repairs and maintenances.
Stringently adhere to local and state driving laws and road regulations.
Make simple repairs to vehicle and address customer concerns with products delivered.
Work with store team to provide exceptional customer services and address customer concerns.
Adhere to company operating policies and procedures.
Provide special care in delivering fragile and hazardous products.
Comply with DOT and OSHA standards.
Other responsibilities as assigned by Management.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Safety is our number one priority so your first and most critical responsibility is to operate our vehicles in a safe and careful manner.
Position Summary:
Operate non-CDL company-owned vehicles to deliver products to retail customers in a designated territory as well as other Rocky’s Ace Hardware retail locations.
Essential Duties:
Drive safely and deliver products within deadlines.
Drive vehicles to designated destinations for customer home deliveries.
Ability to multitask in a customer focused, fast paced environment.
Consistently interact with our customers in a courteous and professional manner.
Analyze delivery address, determine appropriate and most efficient routes while staying on schedule.
Report any accidents or injuries to Supervisors immediately.
Load and unload products from trucks and deliver to other Rocky’s sites or customer’s homes.
Use Mobile Unit App (Zebra) determine what is being delivered for Store Generated items and RSC online orders.
Perform vehicle inspection before and after each trip such as checking fluid level and tire pressure.
Notify supervisors about any major repairs and maintenances.
Stringently adhere to local and state driving laws and road regulations.
Make simple repairs to vehicle and address customer concerns with products delivered.
Work with store team to provide exceptional customer services and address customer concerns.
Adhere to company operating policies and procedures.
Provide special care in delivering fragile and hazardous products.
Comply with DOT and OSHA standards.
Other responsibilities as assigned by Management.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.