Master Control/ Media Operations Technician

Master Control/Media Operations Technician

Denver, CO

Rocky Mountain Public Media, Inc. (RMPM) is the parent company of Rocky Mountain PBS, KUVO Jazz, and The Drop 104.7. Over a million Coloradans turn to Rocky Mountain PBS, KUVO Jazz and The Drop 104.7 to discover provocative and inspiring local, national and international programming; find diverse viewpoints; score front row center seats to world-class performances; and experience lifelong learning opportunities every month.

The Master Control / Media Operations Technician is a key member of the Rocky Mountain PBS (RMPBS) team, providing both operational and technical support for Joint Master Control in partnership with Public Media Management (PMM). This role ensures accurate playout of automation logs through coordination with RMPBS Traffic and Myers systems, while also assisting with the diagnosis, maintenance, and repair of equipment supporting RMPBS broadcast signals for TV, Radio and Streaming. A central responsibility is maintaining strict quality control across all content delivery systems to uphold broadcast standards, ensuring reliable, uninterrupted, and high-quality experiences for our audiences.

Essential Duties and Responsibilities

• Operate Master Control automation, playlists, and multi-channel broadcast systems.
• Integrate with the Traffic system and personnel to ensure content plays out as scheduled.
• Ingest and perform quality/technical checks of programming, interstitials, and promotional content, and ensure availability to playout systems.
• Execute manual operations during live events (crawls, bugs, joins, etc.).
• Oversee correct formatting and playout of pledge programs.
• Troubleshoot and resolve on-air issues in coordination with Joint Master Control Network Operations Center (PMM NOC) and TV and Radio Engineering staff.
• Assist with equipment maintenance, updates, and basic IT/networking support.
• Adapt to and assist with the deployment of new technologies for content delivery, including streaming platforms.
• Streaming platform experience with AWS Elemental, MediaLive and LTN Global.
• Ensure FCC and EAS compliance, including accurate logging and reporting.
• Use diagnostic tools to verify program quality, signal integrity and compliance.
• Track, report, and document discrepancies and support the resolution of outages.
• Participation in technical on-call rotation.
• Perform other duties as assigned.

Minimum Qualifications of Position

• 3-5 years of experience in broadcast operations, media production, or related technical field
• Familiarity with broadcast automation systems (e.g., Crispin or equivalent).
• Basic knowledge of video/audio formats, codecs, and file transfer workflows.
• Strong computer skills; proficiency with Microsoft Office
• Ability to work flexible hours in a 24/7 broadcast environment, including nights, weekends, and holidays.
• Strong attention to detail and ability to update and generate systems documentation.
• Good communication skills and ability to work collaboratively in a team setting.

ADDITIONAL Qualifications of Position

• Experience with automation systems relating to a multi-channel environment and Traffic log generation process is a plus.
• Strong positive organizational, teamwork, and interpersonal skills. Must be able to work both independently and as a collaborative and productive team member.
• Must possess exceptional time management and decision-making skills.
• Must be detail-oriented with an ability to manage several projects simultaneously.
• Must have a demonstrated ability to work under pressure, meet deadlines, and work within established budgets.
• Actively participates in RMPM's Code of Conduct program.

PROCEDURE FOR APPLICATION: Persons interested in this position must apply at www.rmpbs.org/jobs. Please submit the following items:

• A cover letter detailing how the applicant's qualifications fit the needs of RMPM and information on how the applicant found out about the job opening.
• A resume detailing education, training, and employment experience.

Position will be posted at www.rmpbs.org/jobs until filled. No phone calls, please. KRMA-TV/KTSC-TV/KRMJ-TV/KRMU-TV/KRMZ-TV and KUVO-FM/KVJZ-FM are licensed to and operated by Rocky Mountain Public Media, Inc. as non-commercial public television and radio.

Don't meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. We're committed to building a diverse, inclusive, and authentic workforce. If you're excited about this role, feel a passion for our mission, this feels like it could be your dream job, but your previous experience doesn't align perfectly with every qualification, we encourage you to apply!

Work Environment

This position works primarily in office, studio, and/or field environments. This position must be able to work a flexible schedule with occasionally long hours, including some evenings and weekends. Must be able to travel throughout the state and beyond, on occasion. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The position requires the ability to lift and carry production equipment up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.