Patient Care Coordinator

Job Overview
We are seeking a dynamic and friendly Front Desk Receptionist to serve as the welcoming face of our office. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, clients, and team members. Your organizational skills and office management expertise will ensure smooth daily operations, creating a positive first impression and supporting the overall efficiency of our office environment. This paid position offers an exciting opportunity to develop your administrative skills while contributing to a professional and lively workplace.

Responsibilities:

• Greet and check in patients in a professional and friendly manner
• Answer multi-line phone system and direct calls appropriately
• Schedule, confirm, and reschedule patient appointments
• Verify insurance information and collect copays/payments
• Maintain accurate patient records in electronic medical record (EMR) systems
• Assist patients with intake forms and office procedures
• Coordinate communication between patients, providers, and clinical staff
• Handle patient inquiries regarding appointments, billing, and referrals
• Process incoming faxes, emails, and medical correspondence
• Maintain confidentiality and compliance with HIPAA regulations
• Manage front office workflow to ensure efficient daily operations
• Perform data entry and update demographic and insurance information
• Monitor office supplies and place orders as needed
• Support providers with administrative tasks and patient coordination
• Maintain a clean, organized, and welcoming reception area

Qualifications:

• Strong customer service and interpersonal communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Professional phone etiquette and strong written communication skills
• Experience handling patient scheduling, check-in, and check-out procedures
• Basic understanding of medical billing and insurance processes
• Strong organizational skills and attention to detail
• Ability to maintain confidentiality and handle sensitive patient information
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
• Ability to work independently and collaboratively with healthcare staff
• Reliable attendance and punctuality
• Ability to remain calm and professional when handling difficult situations or patients

This role is an excellent fit for motivated individuals eager to grow their administrative expertise in a lively setting. If you thrive on providing top-tier customer service and enjoy organizing busy offices with professionalism and enthusiasm, we want to hear from you!

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Salary : $15 - $17