Startup Production Supervisor

Job Title: Startup Production Supervisor Department: Kitchen

Location: Factory Status: Regular, Full-Time

FLSA Category: Non-Exempt Reports to: Production Manager

Direct Reports: 1-20 Level: Midlevel

Pay Range: $23 – 24 per hour Relevant Work Experience: 2 years

Schedule: M-Th, 4am-2:30pm, overtime as needed on Friday-Saturday

POSITION SUMMARY: The Startup Supervisor plays a key leadership role in preparing the factory for a successful production day. Working alongside a co-supervisor and partnering closely with Production Leads, this position helps coordinate startup activities across Bulk Packing, Barline, Dipping, Enrobing, and, when needed, Kitchen operations.

This role is responsible for helping ensure equipment is set up properly, chocolate and centers are ready, production lines are running smoothly, and the team is positioned for a strong start each morning. The Startup Supervisor reviews schedules, helps assign priorities, supports troubleshooting, oversees sample runs, and works closely with Maintenance and other departments to keep production moving safely and efficiently.

This is a hands-on leadership role for someone who values strong attendance, accountability, quality, and teamwork. It requires sound judgment, strong communication, mechanical awareness, and the ability to lead through others in a fast-paced manufacturing environment. Just as importantly, this role supports the production of chocolate and confectionery products that bring a little fun and enjoyment to people's day, so pride in quality and consistency truly matters.

ESSENTIAL FUNCTIONS:

• Partner with a co-supervisor and Production Leads to coordinate startup activities and daily production priorities.
• Help prepare production equipment and lines so operations are ready to begin efficiently and on time.
• Oversee startup processes across Bulk Packing, Barline, Dipping, Enrobing, and Kitchen support functions as needed.
• Monitor machine settings such as temperature, pressure, timing, conveyors, pumps, and related controls.
• Operate and oversee equipment to maintain proper levels of melted and tempered chocolate.
• Observe product and equipment performance and make adjustments as needed to support quality, temper, consistency, and efficiency.
• Review product samples before and during production to help ensure standards for quality, color, content, consistency, and viscosity are met.
• Communicate schedules, assignments, and production expectations through Production Leads.
• Support Production Leads in guiding team performance, maintaining workflow, and addressing issues on the floor.
• Review work orders, schedules, reports, and other records to help determine staffing and production needs.
• Partner with Maintenance and other departments to resolve equipment or process issues in a timely manner.
• Monitor bloomer counts, scrap levels, line conditions, and other indicators to support production and quality goals.
• Inspect materials, products, and equipment to identify defects, malfunctions, or process concerns.
• Help coach, train, and support employees through Production Leads and in partnership with management.
• Participate in interviewing, onboarding, training, and performance discussions as assigned.
• Maintain accurate production and employee records, including daily reporting, inspection information, and timekeeping support.
• Enforce safety, sanitation, GMP, and food safety standards at all times.
• Participate in accident and injury response, documentation, and follow-up as needed.
• Use company systems and devices, including desktop computers and tablets, to review and record production information in systems such as RedZone, Shop Floor, and SharePoint.
• Step in on the production floor as needed to support the team and keep operations moving.
• Perform other work-related duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• Minimum of 2 years of management or supervisory experience in a production environment.
• Proven ability to help lead teams in a fast-paced manufacturing setting.
• Strong analytical and problem-solving skills, with the ability to recognize issues early and respond effectively.
• Strong verbal, written, organizational, and interpersonal communication skills.
• Ability to work well under pressure and adjust to changing production needs.
• Ability to communicate clearly, set expectations, and support accountability through frontline leadership.
• Strong attention to detail and commitment to product quality.
• Mechanical aptitude and comfort working around production equipment required.
• Comfortable using technology tools, including Microsoft Office, email, Microsoft network accounts, desktop computers, and tablets.
• Professional, dependable, and team-oriented approach to leadership.

PREFERRENCE GIVEN TO THOSE WHO HAVE:

• Knowledge of Rocky Mountain Chocolate Factory products and processes.
• Familiarity with production tracking systems, inventory systems, or manufacturing software preferred.
• Mechanical inclination.

PHYSICAL ENVIRONMENT:

• Must be able to work on-site in a factory environment with regular interaction with coworkers and production equipment.
• Must be able to work in a fast-paced environment around moving conveyors, machinery, tables, carts, and racks.
• Must be able to stand and walk for extended periods throughout the shift.
• Must be able to bend, reach away from the body and overhead, climb, stoop, grasp small objects, and move safely throughout the facility.
• Must be able to lift up to 25 pounds frequently and up to 50 pounds occasionally, with or without reasonable accommodation.
• Must be able to push and pull wheeled carts, racks, pallets, and similar equipment up to 200 pounds, with or without reasonable accommodation.
• Must be able to work in a facility and handle products that may contain milk, eggs, wheat, soy, peanuts, and tree nuts.
• Must be able to follow hygiene, sanitation, safety, and food safety requirements at all times.

BENEFITS:

• Medical, dental, and vision insurance
• Health Savings and Flexible Savings Accounts
• 401(k) with company match
• EAP program
• Short/Long Term Disability – Paid by Company
• Life Insurance – Paid by Company
• Paid time off and holidays
• Professional development opportunities
• Employee Discounts