What are the responsibilities and job description for the ROK-TECH-NAIL-PT U position at Rocky Gap Casino Resort?
SUMMARY
Provides polishing of fingernails and toenails, painting designs and applying gel and acrylic nails.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Maintains knowledge of nail, facial and body treatments offered on Spa menu, including special offers and packages.
- Performs nail, facial, and body services according to established spa procedures.
- Maintains proper safety and sanitation of work areas, equipment, and tools.
- Verifies inventory and replenishes spa supplies and products as needed.
- Paints fingernails and toenails.
- Cleans cut and shape nails.
- Recommends colors, rhinestones, and designs based on each customer’s style.
- Removes previously applied polish.
- Prepares and cleans beauty station in between appointments.
- Sterilizes equipment before use.
- Informs clients about additional services and offers.
- Gives hand and foot massages.
- Offers nail care treatment tips.
- Up-sells treatments and beauty products, when appropriate
- Provides exceptional service to spa and resort guests.
- Assists, as needed, with scheduling guests and merchandising and selling spa products.
- Maintains professional grooming and appearance.
- All other duties as assigned.
REPORTING LINE
You will report directly to the Hotel Operations Supervisor and then the Hotel Operations Manager.
QUALIFICATION REQUIREMENTS
- Must have excellent communication skills, be polite, and present a neat appearance at all times.
- Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times.
- The ability to work with others as a team in an efficient manner.
- The ability to apply common sense reasoning to variety of situations.
- Proven experience providing high level of guest service.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
- Ability to write effective reports and memos.
- Ability to communicate effectively in one-on-one, small group, and large group situations.
- Ability to respond to common inquiries from other employees or guests.
- The availability to work all shifts.
- The ability to work in a fast–paced environment and stressful situations.
- Must be at least 18 years old.
- Must be able to pass a background investigation and obtain and maintain all work cards as required by the company.
- The ability to verify the right to work in the United States.
EDUCATIONAL AND/OR EXPERIENCE
High School Diploma or equivalent and Maryland Nail Tech License. Proven work experience as a Nail Technician, Manicurist, or similar role. Certification in Nail Art is a plus. Expertise in basic and advanced nail techniques, including French manicures and gel manicures.
PHYSICAL DEMANDS
Ability to stand and walk for prolonged periods of time. Ability to push, pull, bend, reach, squat, kneel, crawl, twist, sit, climb, balance, and carry/lift 25 pounds. Constant use of hearing, speech, vision (including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.), radios, and tools or equipment requiring a high degree of dexterity.
WORK ENVIRONMENT
Will be exposed to working in a noisy environment and seasonal elements.
Our company offers a fun work environment, opportunities for professional growth, paid time off accrual and benefits, including single or family health, vision, and dental benefits, and access to emergency care for eligible team members. 401(k) plan with match available for permanent positions after 90 days.
Potential to earn tips and/or commissions.