Shipping Coordinator

Salary: $23.50/hour to $25.00/hour

Shift: 1st

Location: Lockport, IL

Job Purpose & Scope

The SAP Shipping Coordinator is responsible for coordinating and executing all outbound shipment activities through SAP to ensure accurate, efficient, and timely delivery of customer orders. This role serves as the key liaison between warehouse operations, production, customer service, and carriers to maintain compliance with company procedures and customer requirements.

Ready to help build a better future for generations to come?

In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions.

Join us and make a difference!

Key Responsibilities & Job Content

• Create, manage, and close shipping documents within SAP (deliveries, pick lists, transfer orders, bills of lading, etc.)

• Verify accuracy of shipment details including quantities, weights, and customer-specific requirements prior to dispatch.

• Coordinate daily shipments with warehouse and transportation teams to meet customer schedules.

• Schedule carrier pickups and ensure all outbound loads are properly staged and documented.

• Communicate shipping schedules and status updates to internal departments and customers as needed.

• Maintain accurate shipment records and ensure proper filing of all SAP and carrier documentation.

• Collaborate closely with Customer Service to resolve shipping discrepancies, order changes, or freight issues.

• Monitor open delivery reports and follow up to ensure timely goods issue postings.

• Support month-end and inventory reconciliation processes by ensuring all shipments are processed and closed in SAP.

• Ensure compliance with safety, quality, and company policies during all shipping operations.

• Provide back up to Team Leader and cross training as required.

• Other reasonably related duties as assigned by supervisor/manager.

What You Bring:

• High school diploma or equivalent (Associate degree in Logistics/Supply Chain preferred).

• 5 years’ logistics/shipping experience.

• Hands‑on SAP experience and strong knowledge of shipping documentation and processes.

• Proficiency in Microsoft Office (Excel, Outlook, Word, Teams).

• Detail‑oriented, organized, strong communicator, and able to manage multiple priorities in a fast‑paced environment.

• Customer‑focused and proactive problem solver.

• Ability to operate material handling equipment, stand/walk frequently, and lift up to 50 lbs.

• Flexibility to work extended hours or weekends when needed.

• Familiarity with export documentation/cross‑border (Canada/Mexico) procedures, freight cost analysis, and Lean/Six Sigma principles is a plus.

What we offer:

• Competitive Salary

• Generous Benefits - Effective your first day!

• Comprehensive Medical, Dental and Vision coverage

• Educational Assistance

• 401K Match - up to 6%

• No cost Life and Disability Programs

• Company provided Personal Protective Equipment

• Employee Assistance Program (EAP)

• Fitness reimbursement

• Paid Time Off (PTO)

• 12 Paid Holidays per year

• Paid Parental Leave

Work Environment & Conditions:

Join a clean, safe, and modern facility equipped with cutting-edge technology, advanced machinery, and innovative processes. Safety, cleanliness and employee well-being are at the heart of what we do, supported by comprehensive training programs and protocols.

Who we are:

Founded in 1937 in Denmark, ROCKWOOL transforms volcanic rock into sustainable, innovative products that improve lives and communities. With a global team of over 12,000 employees across 51 manufacturing facilities in 40 countries, we share one common mission: to release the natural power of stone to enrich modern living. Sustainability is central to our business strategy. Through our partnership with One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.

This role is part of our Rockfon business , a division of the ROCKWOOL Group. Rockfon delivers comprehensive ceiling system solutions, integrating stone wool and specialty metal ceiling panels with Chicago Metallic suspension systems, providing high-quality, sustainable offerings to our customers.

Our Culture and Commitment:

We are dedicated to fostering an inclusive workplace where everyone feels valued, respected, and heard. With employees representing 79 nationalities, we champion diversity, provide equal opportunities, and actively combat all forms of discrimination. At ROCKWOOL, you'll find a welcoming team environment built on what we proudly call “ The ROCKWOOL Way ”. This cultural foundation reflects our core values: ambition, responsibility, integrity and efficiency.

ROCKWOOL is proud to be an Equal Opportunity Employer. We assess all qualified candidates based solely on their skills and qualifications, without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.