What are the responsibilities and job description for the Account Manager | Exhibits + Events position at Rockway Exhibits Events?
Location: Orlando, FL (In-Office)
Type: Full-Time
Reports To: Director of Account Managers
Rockway Exhibits Events is a leader in trade show exhibits and events — and we’re looking for a driven, detail-focused Account Manager who thrives on juggling complex logistics, making quick, informed decisions, and ensuring nothing falls through the cracks. If you work best when the pressure’s on and enjoy taking ownership of high-stakes projects, we want to talk to you.
What You’ll Do
- Own the client relationship. Act as the main point of contact, ensuring clear communication, accurate expectations, and smooth execution from start to finish.
- Drive flawless execution. Oversee all logistics, timelines, and vendor coordination to make sure every project is delivered on time and on point.
- Plan ahead — and pivot fast. Anticipate obstacles, build contingency plans, and stay calm when things change (because they will).
- Keep the details sharp. Review graphics, drawings, layouts, service orders, and budgets with precision to ensure nothing gets missed.
- Collaborate across teams. Work closely with internal departments, vendors, and partners to keep projects moving at a steady pace.
- Lead on site. Be the on-call problem solver during installation, show execution, and dismantle — the go-to person when timing is tight and solutions matter.
What You Bring
- A fact-based, direct communication style with the ability to be personable and approachable when the situation calls for it.
- A natural ability to move fast, adapt under pressure, and drive projects forward.
- Strong organizational and multitasking skills — you thrive on managing moving parts and deadlines.
- High attention to detail — especially with graphics, layouts, and service documentation.
- Confidence to make quick, sound decisions in dynamic environments.
- Comfort with long hours during peak show seasons and the stamina to stay sharp when the pace is relentless.
- Proficiency in Microsoft Office (especially Excel).
Why Rockway
- A team that values precision, speed, and accountability.
- High-impact projects that keep your workday engaging and never stagnant.
- Opportunities to grow and lead as we continue to set the standard in the trade show industry.
Apply now to join a company where relationships, creativity, and results go hand in hand.