What are the responsibilities and job description for the On-Site Property Manager position at Rockville Housing Enterprises?
The Property Manager position is responsible for overseeing and ensuring the property management which includes but is not limited to the overall upkeep including the identification, scheduling and implementations capital repairs and routine maintenance and physical compliance of our 121 units at Scarborough Square.
JOB DUTIES
- Overall Management of Physical Assets
- Lead, motivate and provide guidance to the Assistant Property Manager and the Maintenance team
- Improve overall quality of work and approach to maintaining units
- Provide leadership to maintenance team
- Provide oversight and leadership to the property management staff.
- Review monthly property management reports.
- Ensure accurate reporting of Tenant Account Receivables,
- Ensure high occupancy and lease up 96% and higher.
- Ensure effective eviction process
- Prioritize Workload activities for Maintenance
- Analyze Work Orders
- Provide Monthly reports on work order completion
- Analyze repair vs. replacements
- Work with utility efficiency programs
- Develop Conservation Plan
- Resident communication on water conservation, moisture control/mold remediation other maintenance related communications
- Ensure effective pest control program for all assets
- Provide Monthly reports (review, analyze, summarize and determine best course of action to take based on the monthly reports generated)
- Work order
- Occupancy
- Work in progress
- TAR reports
- Ensure proper use of remote work order tablets
- Develop and maintain routine maintenance schedules
- Weekly, Monthly, Quarterly, Annually
- Identify, Plan and Execute Capital Improvements
- Develop Inventory Management Plan
- Develop Policies and Procedures
- Safety/OSHA
- Ensure timely and effective Unit Turnover
- Coordinate with LITHC, HCV recertification and compliance staff
- Implement Quality Control of Work Orders completed
- Complete Annual Staff Reviews
- Work with Executive Management to Prepare Property Budgets
- Manage Vendors and Procurements for Maintenance items
- Ensure compliance with federal procurement rules
- Davis Bacon compliance
- Lead Based paint
- Smoke/CO detectors
- Coordinate Rental License application renewals and inspections
- Develop Property folders
- Maintain specs on each unit
- Appliances
- Door sizes, windows etc.
- Coordinate and ensure passing of REAC/HQS inspections for RHE directly managed units.
- Coordinate with resident leasing staff regarding, unit turnover, lease ups, vacancies, lease violations.
- All other duties as assigned
DIRECT REPORTS:
Leasing Consultant, Maintenance Technician & Supervisor.
Additional Skills
· Knowledgeable and Management of Tax Credit and compliance rules and regulations
· Knowledgeable and Management of HCV and HUD rules and regulations
· Knowledge of Capital repair/replacement planning and implementation.
· Knowledge of general repair, maintenance, plumbing, electrical, appliance, carpentry, and painting for residential property management gained through formal education and on-the-job training
· Knowledge to conform to common work practices, policies, procedures, etc.
· Ability to follow safety policies, procedures, practices and regulations
· Ability to read and understand MSDS and other related written material.
· Skill in following oral and written instruction.
· Skill in effective communication, both verbal and written.
· Skill in interacting with people of different social, economic, and ethnic backgrounds.
· Knowledgeable and Management of OSHA Safety Standards
· Knowledgeable and Management of HQS Inspection Standards
· Knowledgeable and Management of UPCS Inspection Standards
KEY COMPETENCIES:
- Time Management - Organizes time to assure attention to special projects and to day-to-day responsibilities by prioritizing
- Must be able to perform multi task with or without interruptions
- Flexibility - Finds ways to adjust to working in different situations and with people who have different work and communication styles.
- Interpersonal Skills/ Knowledge of customer service practices- Commits to finding ways of providing exemplary customer service and working effectively with a wide array of people
- Demonstrated time management and organizational skills.
- Demonstrated ability to perform detail-oriented work
- Project management experience
- Experience supervising others
- Proficient in Microsoft Office ( Word, Excel, Power Point, Outlook)
- Proficient in Yardi Voyager
WORKING CONDITIONS:
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Physical Demands: This is a position which requires frequent walking, standing and climbing of stairs in/around homes, models and properties. Must also have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 40 lbs. Finger dexterity is necessary. Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Occasional hazards with materials in the grounds trade, including chemicals.
Work Environment: While performing duties of this job, the Senior Property Manager occasionally works near moving mechanical parts or in outside weather conditions. The Senior Property Manager is occasionally exposed to wet, cold and/or humid conditions, fumes, dust and/or toxic or caustic chemicals. The noise level in the work environment is usually quiet to moderately noisy. The Property Manager might work longer hours and/or during weekends and holidays due to emergency situations. Must be able to drive safely with a valid driver’s license, and have a clean driving record. Must be required to work some nights and weekends.
Education Requirements
- Bachelor’s Degree in related field preferred
- Mandatory High School Diploma or equivalent
- Some combination of experience and education may substitute for Bachelor’s Degree
- Read and Write in English
- Basic Proficiency Test
· This position requires to complete 24 hours of training per year
Certification Requirements
· Certified Property Manager (CPM) or Residential Management Professional (RMP) or equivalent.
· HQS/ REAC certified inspector or equivalent.
Certifications can be obtained during employment
The company is an at- will Employer, Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $45,000 - $65,000