Business Banking Portfolio Manager

Rockland Trust is a full‑service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision‑making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long‑standing philosophy—Where Each Relationship Matters®—guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values‑driven culture that encourages professional growth, innovation, and work‑life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long‑term careers.

Rockland Trust is seeking an experienced Business Banking Portfolio Manager to join the Credit & Portfolio Management team. Using a combination of quantitative tools and traditional credit analysis, the Portfolio Manager employs their commercial credit experience, sound judgement, and pragmatism to administer and manage risk of a large portfolio of C&I and investment real estate relationships with total credit exposures up to $3,000,000.

Description:

• Timely renewal of all loans in assigned portfolio through effective and efficient underwriting, and diligent follow-through
• Succinctly analyze and underwrite renewals, modifications, restructures, etc., balancing the need to mitigate risk and customer satisfaction
• Leverage data (e.g. line utilization, deposit trends, credit scores, etc.) to identify and mitigate potential/emerging risk
• Accurately identify and apply credit policies, judiciously recommending approval of reasonable exceptions where the overall credit profile fits within the bank’s risk tolerance, assign risk rates timely and accurately
• Collaborate with customers and/or relationship management team to obtain required financial statements and other information
• Manage higher risk relationships, facilitate transfers to workout, as necessary
• Negotiate with customers to restructure debt or take other actions, to mitigate higher risk credits
• Work in partnership with Credit Operations and colleagues to ensure completion of all pre-closing activities
• Work with Loan Operations, as necessary, to ensure data integrity, resolve issues
• Assist borrowers with various servicing requests, (release collateral, guarantors, etc.)
• Review and address key data integrity processes and reports
• Represent the PM team in various technology, process improvement, or other initiatives to improve the speed, efficiency, and operational integrity of the team
• Respond to audits, regulatory exams, and other third party reviews.

Required Skills:

• Strong financial analysis skills
• Ability to interview customers to develop information concerning their business, needs, abilities and earnings to determine whether the loan is an acceptable risk to RTC
• Persuasive verbal and written communication skills
• Ability to discern risk with limited and/or subtle information
• Diligent organization and follow-through
• Sound judgment
• Strong ability to collaborate and negotiate with internal colleagues and customers
• Proficiency with Excel and Word
• Report writing skills

Required Experience:

• Bachelors degree, in Accounting, Finance or Economics highly preferred
• At least three years direct experience in a Commercial Lending environment
• Formal Bank Credit Training preferred

Benefits & Culture

Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall, well‑being. Benefits include: competitive compensation with performance‑based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award‑winning wellness program, and much more!

At Rockland Trust, you’ll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pay Transparency

Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company’s good‑faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends.

Accessibility & Accommodations

We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.