Mortgage Loan Officer- External Sales

The Mortgage Loan Officer (MLO) – External Sales is responsible for originating residential mortgage and home equity loans through business development, referral generation, and community engagement. This role focuses on self-sourced production, building relationships with realtors, builders, and community partners, and managing a pipeline from application through closing.

This position is compensated through a commission-based structure with a recoverable draw, aligning earnings with production performance while supporting pipeline development.

Key Responsibilities

• Originate mortgage and home equity loans through external business development, networking, and internal/external referral partnerships.


• Build and maintain relationships with realtors, builders, financial professionals, and community organizations to generate consistent loan volume.


• Interview applicants to assess financial needs, collect required documentation, and recommend appropriate loan products.


• Develop and manage a robust pipeline of self-sourced loan applications, ensuring timely follow-up and conversion


• Structure loan applications in alignment with underwriting guidelines and product requirements.


• Maintain accurate and complete loan files within the loan origination system.


• Collaborate with processing, underwriting, and closing teams to ensure efficient loan fulfillment.


• Ensure compliance with all applicable regulations, including TILA/RESPA, HMDA, and Fair Lending.


• Meet or exceed production, pull-through, and member experience goals.


• Represent the Credit Union at community events, open houses, and networking functions to promote lending products and services.

Qualifications

• High school diploma required


• 2–5 years of mortgage or lending experience preferred


• Experience with loan origination software (ex Encompass) 


• NMLS registration required (or ability to obtain) 


• Knowledge of mortgage and home equity products and underwriting fundamentals 


• Strong knowledge of mortgage and home equity products 


• Excellent sales, networking, and relationship-building skills


• Strong sales, communication, and relationship-building skills

Benefits

RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits, a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends.

In alignment with our commitment to pay transparency, we're pleased to share that the base salary range for this position is $39,998.40 per year variable compensation eligible, excluding fringe benefits or potential incentives. If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer. Please note that the range provided reflects the full base pay for this role. We also offer a comprehensive compensation and benefits package designed to support your overall well-being and success.

Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.