What are the responsibilities and job description for the Program Management Specialist position at rockITdata?
Job Overview
">rockITdata, a veteran, minority, and woman-owned small business certified by the NWBOC, is a full-service consulting provider that specializes in providing management and IT services. We help companies build efficiencies, decrease cost, and drive better outcomes.
We leverage industry leading cloud based artificial intelligence and machine learning technologies to achieve these goals for our clients.
- Management Consulting Services: Advisory services to design, manage, and execute lasting change, leveraging trusted relationships and industry expertise in strategy, organizational transformation, operations, operational excellence, innovation, risk and compliance, human capital, and workforce optimization.
- AI, Data & Analytics: Deploying advanced AI and ML solutions, business analytics to extract actionable insight, data engineering for data warehousing, real-time processing and integrated quality data and platform architecture focusing on cloud and hybrid solutions, security and solution selection and integration.
- IT Transformation: Delivering technology services, covering application lifecycle management, CRM implementation, systems integration, contact center solutions, product resale, and IT infrastructure management.
- Mission Support: Specializing in System Engineering Technical Assistance and operations support services to streamline system integration and optimization while ensuring operational excellence for modern enterprises.
This role will be part of the rockITdata team that provides specialized IT services and consulting to various sectors, including Commercial; Federal; and State, Local, and Education clients.
The ideal candidate has experience with program management and is skilled in contract operation support functions, involving multiple, complex, and inter-related project tasks. Additionally, they have strong leadership skills to manage teams of contract support personnel at multiple locations.
Key Responsibilities:
- Organize, direct, and manage contract operation support functions, involving multiple, complex, and inter-related project tasks.
- Manage teams of contract support personnel at multiple locations.
- Maintain and manage the client interface at the senior levels of the client organization.
- Meet with customer and contractor personnel to formulate and review task plans and deliverable items.
