What are the responsibilities and job description for the Social Worker Supervisor III position at Rockingham County Government?
Rockingham County is an equal opportunity employer and will comply with federal and state statutes regarding discrimination in employment.
Performs difficult advanced human support work organizing, managing, and supervising assigned staff engaged in providing social service programs. Prepares reports and maintains files and records. Performs related work as apparent or assigned. Work is performed under the general direction of the Social Work Program Manager/Health and Human Services Project Administrator. Continuous supervision is exercised over Community Social Services Technician, Social Worker II, and Social Worker III.
•Paid Medical, Dental, Vision & Life Insurance
•Onsite wellness/medical clinic
•Onsite fitness center
•Retirement
•Flexible Spending
•Paid Vacation, Sick & Holidays
•Bereavement
•Community Service Leave
•Weekends Off (varies by position)
•Flexible Work Schedules & Telework Options (varies by position)
•Tuition Reimbursement
•401-K & 457 Plans with county match up to 1% of base salaryPlans, organizes, and directs social work staff and social work programs in the area to which assigned. Assigns cases to social workers and schedules work according to priorities. Reviews and evaluates the effectiveness of services through a variety of methods, case conferences, case reading, use of statistical data, etc. Participates in program planning, case staffing, and development of policy. Monitors the work of staff through case reviews, progress reports, conferences, and informal discussion to ensure compliance with operational standards and applicable State laws, rules, and regulations. Determines appropriate uses of available funds and receives and audits private sector funds. Prepares for Federal and State audits of all funding streams.
Reviews and enters timesheets into the payroll system. Certifies mileage reimbursements, travel vouchers of assigned staff. Attends local and State training to enhance policy implementation and job skills; reviews and distributes new laws, rules, and regulations to assigned staff. Attends various meetings as required. Coordinates education and public awareness endeavors, recruitment efforts, information to news media, etc. to educate the community on available programs and services. Reviews and approves each staff member's daily report of services to ensure appropriate program funds are utilized.
Schedules and attends monthly team meetings of cases with community representatives, clients, other agencies, and individuals as appropriate. Prepares and reviews a variety of reports and prepares other types of correspondence. Maintains files and records. Prepares monthly payments and ensures that compliance with applicable laws, rules, and regulations, and monitors expenditures.
SUPERVISION:
Supervision Received: Works under the general direction of the Social Work Program Manager/Health and Human Services Project Administrator.
Supervision Given:
Provides continuous supervision over the Community Social Services Technicians, Social Worker II’s, and Social Worker III’s.
INTERPERSONAL CONTACT:
•Interpersonal contact with internal co-workers, elected officials, management, etc.
•Interpersonal contact with external such as attorney’s and court officials.
RECRUITMENT STANDARDS (Core Competencies):
•Communication skills orally and in writing.
•Math skills.
Knowledge, Skills, and Abilities:
•Thorough knowledge of the philosophy, objectives, practices and techniques of social work and counseling.
•Thorough knowledge of the techniques and means of interviewing, counseling, and investigating.
•Thorough knowledge of the programs, applicable local, Federal, and State laws, rules, and regulations governing public assistance programs of assignment.
•Thorough knowledge of community resources for social services.
•Ability to plan, organize, assign, and supervise the work of staff and to train and instruct subordinates.
•Thorough knowledge of preparing reports and other types of documents.
•Thorough knowledge of the use of standard office equipment and associated software (e.g. NCFAST, OLV, AS400, Microsoft Office Professional).
•Ability to communicate complex ideas effectively, orally and in writing.
•Ability to make arithmetic computations, computing rates, ratios, percentages, and the ability to understand and apply governmental accounting practices in maintenance of financial records.
•Ability to establish and maintain effective working relationships with clients, officials, associates, and various parties to cases.
Physical Activities, Visual Acuity, and Working Conditions for this Position.
Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion
Balancing - Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium
Stooping - Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles
Kneeling - Bending legs at knee to come to a rest on knee or knees
Crouching - Bending the body downward and forward by bending legs and spine
Crawling - Moving about on hands and knees or hands and feet
Reaching - Extending hand(s) and arm(s) in any direction
Standing - Remaining upright on the feet, particularly for sustained periods of time
Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
Pushing - Using upper extremities to press against something with steady force to thrust forward, downward, or outward
Pulling - Using upper extremities to exert force to draw, drag, haul or tug objects in a sustained motion
Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles
Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling
Grasping - Applying pressure to an object with the fingers and palm
Feeling - Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips
Talking - Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communications, and making fine discriminations in sound
Repetitive Motions- Making substantial movements (motions) of the wrists, hands and/or fingers
Physical Requirements of This Position
Sedentary Work- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met
Visual acuity requirements including color, depth perception and field of vision
Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices and/or assembly or fabrication of parts at distances close to the eyes
The conditions the worker will be subject to in this position
None: Employee is not substantially exposed to adverse environmental conditions (typical office or administrative work)
Minimum Education and Experience: Bachelor's degree with coursework in human services, social work, or related field and considerable experience in counseling, human services, social services or equivalent combination of education and experience.
License or Certification Requirements:
•Valid NC Driver's License.
Supplemental Information
Note: In accordance with State mandates and the Rockingham County Emergency Operations Plan, Rockingham County Health and Human Services staff from the Divisions of Social Services, Public Health and Integrated Health are required to staff emergency shelters during times of disaster. Please be advised that every staff person is eligible to be assigned to an emergency shelter or Emergency Operations Center.
Performs difficult advanced human support work organizing, managing, and supervising assigned staff engaged in providing social service programs. Prepares reports and maintains files and records. Performs related work as apparent or assigned. Work is performed under the general direction of the Social Work Program Manager/Health and Human Services Project Administrator. Continuous supervision is exercised over Community Social Services Technician, Social Worker II, and Social Worker III.
•Paid Medical, Dental, Vision & Life Insurance
•Onsite wellness/medical clinic
•Onsite fitness center
•Retirement
•Flexible Spending
•Paid Vacation, Sick & Holidays
•Bereavement
•Community Service Leave
•Weekends Off (varies by position)
•Flexible Work Schedules & Telework Options (varies by position)
•Tuition Reimbursement
•401-K & 457 Plans with county match up to 1% of base salaryPlans, organizes, and directs social work staff and social work programs in the area to which assigned. Assigns cases to social workers and schedules work according to priorities. Reviews and evaluates the effectiveness of services through a variety of methods, case conferences, case reading, use of statistical data, etc. Participates in program planning, case staffing, and development of policy. Monitors the work of staff through case reviews, progress reports, conferences, and informal discussion to ensure compliance with operational standards and applicable State laws, rules, and regulations. Determines appropriate uses of available funds and receives and audits private sector funds. Prepares for Federal and State audits of all funding streams.
Reviews and enters timesheets into the payroll system. Certifies mileage reimbursements, travel vouchers of assigned staff. Attends local and State training to enhance policy implementation and job skills; reviews and distributes new laws, rules, and regulations to assigned staff. Attends various meetings as required. Coordinates education and public awareness endeavors, recruitment efforts, information to news media, etc. to educate the community on available programs and services. Reviews and approves each staff member's daily report of services to ensure appropriate program funds are utilized.
Schedules and attends monthly team meetings of cases with community representatives, clients, other agencies, and individuals as appropriate. Prepares and reviews a variety of reports and prepares other types of correspondence. Maintains files and records. Prepares monthly payments and ensures that compliance with applicable laws, rules, and regulations, and monitors expenditures.
SUPERVISION:
Supervision Received: Works under the general direction of the Social Work Program Manager/Health and Human Services Project Administrator.
Supervision Given:
Provides continuous supervision over the Community Social Services Technicians, Social Worker II’s, and Social Worker III’s.
INTERPERSONAL CONTACT:
•Interpersonal contact with internal co-workers, elected officials, management, etc.
•Interpersonal contact with external such as attorney’s and court officials.
RECRUITMENT STANDARDS (Core Competencies):
•Communication skills orally and in writing.
•Math skills.
Knowledge, Skills, and Abilities:
•Thorough knowledge of the philosophy, objectives, practices and techniques of social work and counseling.
•Thorough knowledge of the techniques and means of interviewing, counseling, and investigating.
•Thorough knowledge of the programs, applicable local, Federal, and State laws, rules, and regulations governing public assistance programs of assignment.
•Thorough knowledge of community resources for social services.
•Ability to plan, organize, assign, and supervise the work of staff and to train and instruct subordinates.
•Thorough knowledge of preparing reports and other types of documents.
•Thorough knowledge of the use of standard office equipment and associated software (e.g. NCFAST, OLV, AS400, Microsoft Office Professional).
•Ability to communicate complex ideas effectively, orally and in writing.
•Ability to make arithmetic computations, computing rates, ratios, percentages, and the ability to understand and apply governmental accounting practices in maintenance of financial records.
•Ability to establish and maintain effective working relationships with clients, officials, associates, and various parties to cases.
Physical Activities, Visual Acuity, and Working Conditions for this Position.
Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion
Balancing - Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium
Stooping - Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles
Kneeling - Bending legs at knee to come to a rest on knee or knees
Crouching - Bending the body downward and forward by bending legs and spine
Crawling - Moving about on hands and knees or hands and feet
Reaching - Extending hand(s) and arm(s) in any direction
Standing - Remaining upright on the feet, particularly for sustained periods of time
Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
Pushing - Using upper extremities to press against something with steady force to thrust forward, downward, or outward
Pulling - Using upper extremities to exert force to draw, drag, haul or tug objects in a sustained motion
Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles
Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling
Grasping - Applying pressure to an object with the fingers and palm
Feeling - Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips
Talking - Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communications, and making fine discriminations in sound
Repetitive Motions- Making substantial movements (motions) of the wrists, hands and/or fingers
Physical Requirements of This Position
Sedentary Work- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met
Visual acuity requirements including color, depth perception and field of vision
Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices and/or assembly or fabrication of parts at distances close to the eyes
The conditions the worker will be subject to in this position
None: Employee is not substantially exposed to adverse environmental conditions (typical office or administrative work)
Minimum Education and Experience: Bachelor's degree with coursework in human services, social work, or related field and considerable experience in counseling, human services, social services or equivalent combination of education and experience.
License or Certification Requirements:
•Valid NC Driver's License.
Supplemental Information
Note: In accordance with State mandates and the Rockingham County Emergency Operations Plan, Rockingham County Health and Human Services staff from the Divisions of Social Services, Public Health and Integrated Health are required to staff emergency shelters during times of disaster. Please be advised that every staff person is eligible to be assigned to an emergency shelter or Emergency Operations Center.