What are the responsibilities and job description for the Income Maintenance Supervisor II - Adult Medicaid - Internal Applicants Only position at Rockingham County Government?
Paid Medical, Dental, Vision & Life | Bereavement Leave |
Onsite wellness/medical clinic | Community Service Leave |
Onsite fitness center | Weekends Off (varies by position) |
Retirement | Flexible work schedules & Telework options (varies by position) |
Flexible Spending | Tuition Reimbursement |
Paid Vacation, Sick & Holidays | 401-K & 457 plans with county match up to 1% of base salary |
Performs difficult skilled human support work involving determining the eligibility of applicants/recipients to receive assistance under social service income maintenance programs. Prepares and maintains files and records, prepares reports and performs other related work as apparent or assigned. Employee in this position is responsible for the administrative and technical supervision of Income Maintenance Caseworker II staff members and Income Maintenance III Lead Workers in the Adult Medicaid Unit. Work is performed under the general direction of the Assistant Director of the Department of Social Services.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Compiles complex data from multiply reports daily, weekly, monthly and as needed to assist in tracking timeliness, error rates, and due dates to determine staffing and training needs
Ensures all required and assigned work tasks are completed accurately and timely, in compliance with all state/federal/county guidelines, policies and procedures
Assists in recruiting new employees; develops schedules; conducts performance evaluations; administer counseling and disciplinary action when warranted
Enters by-weekly payroll; approves leave; reviews and approves day sheets for each worker including lead worker; prepares monthly board report
Completes monthly case and application reviews to meet established guidelines by the state; appraises the training needs and schedules training to improve staff performance; develops a system of performance, setting standards, goals and objectives to maintain timeliness and accuracy; interprets new and/or changing policies and various other directives and information received from the state, regional office and other departments
Performs other duties as assigned or requested
Through knowledge of Adult Medicaid programs and policies
Working knowledge of all other Economic Benefits programs and policies
Through knowledge of County and Department policies and procedures
Through knowledge of the principles, methods, techniques and practices of public assistance
Through knowledge in preparing reports and other types of correspondence
Through knowledge in the use of standard office equipment and associated software
Ability to make arithmetic computations
Ability to compute rates, ratios, and percentages
Ability to provide guidance and feedback to help an employee strengthen their knowledge, skills and abilities to accomplish a task or solve a problem
Ability to motivate and engage employees through effective communication
Ability to establish and maintain effective working relationships with agency personnel, elected officials, State agencies, regional partners, and the general public
Ability to solve problems within scope of responsibility
Ability to plan and organize workflow, and monitor work performance
Physical Activities, Visual Acuity, and Working Conditions for this Position
Stooping - Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles
Kneeling - Bending legs at knee to come to a rest on knee or knees
Crouching - Bending the body downward and forward by bending legs and spine
Crawling - Moving about on hands and knees or hands and feet
Reaching - Extending hand(s) and arm(s) in any direction
Standing - Remaining upright on the feet, particularly for sustained periods of time
Walking - Moving about on foot to accomplish tasks
Pushing - Using upper extremities to press against something with steady force to thrust forward, downward, or outward
Pulling - Using upper extremities to exert force to draw, drag, haul or tug objects in a sustained motion
Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling
Grasping - Applying pressure to an object with the fingers and palm
Feeling - Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips
Talking - Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communications, and making fine discriminations in sound
Repetitive Motions- Making substantial movements (motions) of the wrists, hands and/or fingers
Sedentary Work- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met
Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading
Employee is not substantially exposed to adverse environmental conditions (typical office or administrative work)
High school diploma or GED and moderate experience in income maintenance and some supervisory experience or equivalent combination of education and experience.
License or Certification Requirements:
Valid Driver's License
Salary : $54,133
