What are the responsibilities and job description for the Front Desk Receptionist position at Rockford Tree Services?
Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring smooth office operations. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome visitors in a friendly and professional manner.
- Answer incoming phone calls, directing them to the appropriate personnel while maintaining excellent phone etiquette.
- Manage appointment scheduling and maintain an organized calendar for office staff.
- Perform clerical duties including filing, data entry, and maintaining accurate records.
- Assist with administrative tasks such as managing correspondence and handling inquiries from clients.
- Ensure the front desk area is tidy and presentable at all times.
- Provide support to other office staff as needed, contributing to a collaborative work environment.
Requirements
- Strong customer service skills with a focus on client satisfaction.
- Excellent organizational skills with the ability to prioritize tasks effectively.
- Proficient typing skills and familiarity with computerized systems for managing appointments and records.
- Bilingual abilities are a plus, enhancing communication with diverse clientele.
- Strong time management skills to handle busy periods efficiently.
- A positive attitude and the ability to work well under pressure in a team-oriented environment.
If you are passionate about providing outstanding service and thrive in an organized setting, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist.
Job Types: Full-time, Part-time
Pay: $19.31 - $20.68 per hour
Expected hours: 20 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: In person
Salary : $19 - $21
