What are the responsibilities and job description for the GAMEDAY INTERN -GDI position at Rocket City Trash Pandas?
BallCorps, LLC, owner and operator of the Rocket City Trash Pandas, Double-A affiliate of the Los Angeles Angels, is searching for experienced, detail-oriented Interns to join our team. The Gameday Intern will report to the Group Sales Manager and help mainly on gamedays with corporate partnerships, groups, tickets, and hospitality.
Education/professional experience
Education/professional experience
- Best for Junior and Senior College Students "home for the summer" living locally in Rocket City who need credit hours for a course
- Students must not need more than 400 hours for their course
Position Overview:
- The associate will work with all departments to prepare gameday for fans and guests of Toyota Field.
Responsibilities:
- Assist with scanning in tickets for fans at gates
- Pass out novelties at gates for fans as they enter
- Setup tables and signage in preparation for gates to open
- Assist with table education during games
- Assist departments in setup for gameday
- Stock and upkeep areas of operation
- Check-in and maintain group area during games
- Assist support staff in ensuring experiences for fans are first class.
- Provide superior customer service to clients and prospects.
- Contribute positively to the front office by developing strong working relationships within the office.
- Other duties as assigned.
Requirements
To perform this job successfully, the Gameday Intern must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position:
To perform this job successfully, the Gameday Intern must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position:
- Analytical - synthesizes complex or diverse information and demonstrates strong financial skills.
- Problem solving - identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
- Customer Service – identifies every customer as the most important party in every event and treats each customer with respect.
- Communication - speaks clearly and persuasively in both positive or negative situations, demonstrates well-developed interpersonal skills as well as written and verbal communication.
- Leadership - inspires and motivates others to perform well and accepts feedback from others. Maintains sound relationship-building skills. Demonstrates ability to establish credibility and be decisive, while being able to recognize and support the organization’s preferences and priorities.
- Time Management – uses time management skills to maximize special event revenue and outstanding customer service
- Quality Management - looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
- Judgment - displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions.
- Planning/organizing - prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
- Professionalism – Conducts themselves at all times in a professional manner, including both internal and external interactions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.