General Manager At Rocket Baby Bakery

Rocket Baby Bakery in Wauwatosa, WI is looking for one general manager to join our team. We are located on 6822 W North Ave. Our ideal candidate is attentive, punctual, and hard-working. We at Rocket Baby Bakery are a team dedicated to quality, safety, and innovation, not just a food producer. We take pleasure in fostering an environment where workers are encouraged and feel appreciated. We are a business that values family and offers room for expansion.

*** This is a salaried position $65k - 75K***

Summary

The General Manager directs and coordinates activities of the organization to obtain optimum efficiency and economy of operations and maximize profits by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

1. Operations Management: Direct and coordinate all daily activities, ensuring efficient workflow and adherence to quality standards.
2. Staff Management: Assist in hiring, training, developing, and scheduling bakery staff to ensure a high-performing and cohesive team.
3. Inventory & Supply Chain: Monitor and manage inventory levels, order supplies, and establish strong relationships with vendors and suppliers to source high-quality ingredients cost-effectively.
4. Financial Management: Oversee budgets, manage controllable expenses (labor, cost of goods sold, supplies), assist with payroll processing, and ensure financial goals for sales and profit are met.
5. Quality Control: Ensure the consistent quality, freshness, and proper display of all bakery products, adhering to company and health standards.
6. Customer Service: Address customer inquiries and resolve complaints, fostering positive customer experiences and satisfaction.
7. Health & Safety: Implement and enforce food safety, sanitation, and cleanliness protocols to meet local, state, and federal regulations.
8. Marketing & Sales: Develop and implement marketing strategies to promote products, increase visibility, and achieve sales targets.
9. Special Orders & Fulfillment: Manage special orders for individual guests and corporate accounts, ensuring accurate fulfillment and timely delivery.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Master's degree (M.A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.

Core Competencies

The following competencies are essential for success in the General Manager role and support the effective execution of daily responsibilities:

1. Leadership & Communication: Ability to effectively lead a team, communicate clearly, and build strong working relationships.
2. Financial Acumen: Strong understanding of budgeting, inventory control, and financial reporting to maximize profitability.
3. Bakery Operations: Proven experience in bakery production, quality control, and operational management.
4. Food Safety & Sanitation: In-depth knowledge of, and commitment to, upholding food safety standards and regulations.
5. Customer Service: Exceptional interpersonal skills to handle customer interactions and maintain high service standards.
6. Organization & Problem-Solving: Strong organizational skills to manage multiple tasks and effective problem-solving abilities.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds.

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