What are the responsibilities and job description for the Front Office Clerk position at Rockdale County Public Schools?
The Front Desk Clerk serves as the first point of contact for students, parents, staff, and visitors. This role supports the daily operations of the school by providing professional customer service, maintaining accurate records, managing communication, and ensuring a safe and organized front office environment.
Skills
Skills
- Answer and direct phone calls, take messages, and respond to general inquiries
- Greet and assist students, parents, staff, and visitors in a professional and courteous manner
- Manage front desk traffic, ensuring visitors follow school safety procedures
- Provide clear and accurate information regarding school procedures, events, and policies
- Effective verbal and written communication skills
- Ability to manage multiple tasks in a fast-paced environment
- Proficiency in basic computer applications (e.g., email, word processing, student systems)
- Strong organizational skills and attention to detail
- Ability to maintain confidentiality and professionalism