What are the responsibilities and job description for the Office Assistant position at Rockaway Home Care?
About Us:
Rockaway Home Care is a leading Consumer Directed Services (CDS) company dedicated to providing exceptional support and services to our clients and caregivers. We are looking for a motivated and detail-oriented Office Assistant to join our team in St. Louis, Missouri. If you have a passion for helping others and possess excellent customer service skills, we encourage you to apply!
Job Description:
As an Office Assistant at Rockaway Home Care, you will play a crucial role in ensuring smooth operations within our office. Your primary responsibilities will include answering phones, assisting customers with inquiries, and providing support to our caregivers.
Key Responsibilities:
Rockaway Home Care is a leading Consumer Directed Services (CDS) company dedicated to providing exceptional support and services to our clients and caregivers. We are looking for a motivated and detail-oriented Office Assistant to join our team in St. Louis, Missouri. If you have a passion for helping others and possess excellent customer service skills, we encourage you to apply!
Job Description:
As an Office Assistant at Rockaway Home Care, you will play a crucial role in ensuring smooth operations within our office. Your primary responsibilities will include answering phones, assisting customers with inquiries, and providing support to our caregivers.
Key Responsibilities:
- Answering and directing phone calls to the appropriate departments.
- Assisting customers with their inquiries and providing exceptional customer service.
- Handling caregiver-related questions and concerns.
- Managing payroll-related inquiries
- Assisting with general office tasks as needed.
- Proven experience in a customer service role, preferably in a healthcare or CDS company.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to handle sensitive information with confidentiality and professionalism.
- Problem-solving skills and the ability to work independently.
- Competitive salary and benefits package.
- Supportive and collaborative work environment.
- Opportunities for professional growth and development.
- The chance to make a meaningful impact in the lives of our clients and caregivers.
