What are the responsibilities and job description for the Dental Front Admin position at Rockaway Dental?
Are you a friendly, detail-oriented professional with a passion for helping patients understand and move forward with their dental care? We’re looking for an awesome individual to join our newly renovated dental office as a Schedule Coordinator!
About the Role:
As a key member of our front office team, you’ll be the face of our practice and the guide for patients navigating their treatment plans. Your primary focus will be schedule coordination, but you'll also help with general front desk/admin duties including patient communication, scheduling, and insurance verification.
This Role Is for Someone Who:
- Has 2 years of dental front office
- Communicates clearly, confidently, and with empathy
- Can explain treatment plans, benefits, and financial options with ease
- Is organized, proactive, and confident handling follow-ups and case tracking
- Is tech-savvy or eager to master modern, cloud-based dental systems
- Works well independently, but is also a team player
- Brings positivity and problem-solving energy to the team
Responsibilities Include:
- Answer phone calls and handle inquiries related to treatment and scheduling
- Present treatment plans to patients with clarity and professionalism
- Review insurance benefits and provide accurate financial breakdowns
- Coordinate scheduling for multi-step procedures
- Follow up on pending treatment and maintain active tracking logs
- Handle claims, pre-authorizations, and payment arrangements
- Collaborate with the front desk and clinical team for smooth patient flow
- Support practice growth through treatment acceptance and patient experience
- Help implement new systems and maintain a streamlined front office
Why Join Us?
- Work in a newly renovated, modern dental practice
- Supportive and fun team culture
- Growth opportunities as the practice expands
If you're ready to make a difference and grow with a practice that values excellence and patient care, we’d love to hear from you!
Work Days: Tuesday - Friday (will be able to add more hours in the near future)
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Continuing education credits
- Dental insurance
- Employee discount
- Paid sick time
- Paid time off
- Uniform allowance
Application Question(s):
- Do you feel comfortable doing dental insurance breakdowns?
- How would you describe your personality?
Experience:
- Dental clinic: 2 years (Required)
Work Location: In person
Salary : $20 - $23