What are the responsibilities and job description for the Clinic Experience Associate position at Rock Valley Physical Therapy?
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, people-focused environment? Rock Valley Physical Therapy is looking for a full-time Clinic Experience Associate to join our team in Clinton, IA.
As a Clinic Experience Associate, you'll be a key player in creating a positive, seamless experience for every patient who walks through our doors. Your role will be essential in keeping our clinic running smoothly and efficiently. This position also includes Technician duties and offers a unique opportunity to gain hands-on experience in both the front office and clinical support.
Day-to-day responsibilities include:
- Greeting and checking in patients with warmth and professionalism
- Scheduling appointments and managing the clinic calendar
- Verifying insurance and collecting accurate patient information
- Answering phone calls and responding to patient inquiries
- Supporting the front desk with a focus on detail and organization
- Assist physical therapists with patient care and treatment setup
- Maintain a clean and organized clinic environment, including cleaning equipment and treatment tables
Why Rock Valley?
At Rock Valley Physical Therapy, we don't just treat patients-we build relationships. Our team is known for its positive energy, teamwork, and commitment to exceptional care. As a Clinic Experience Associate, you'll be at the heart of that mission, helping patients feel heard, supported, and valued from start to finish.
Ready to Make a Difference?
If you're looking for a rewarding opportunity in healthcare where you can make a real impact every day, we'd love to meet you. Apply today and take the first step toward joining the Rock Valley Physical Therapy team.
We offer a competitive salary, bonus and benefit package including health insurance, profit share, 401k retirement plan and exceptional working environment.