Non-Exempt
Pay Rate- $20-$24/ Hour (Depending on Experience)
Onsite, Non Remote

Shipping & Warehouse Associate Lead efficiently prepares and packs auction items for timely shipment to buyers after auction. This position plays a critical role to ensure compliance with ATF Form 4473, deliver customer service excellence by meeting company standards to ensure auction items do not suffer damage during shipment/transit. This position assists with auction set-up, moving inventory, and general warehouse duties.

Essential Job Functions

• Ensures compliance with ATF Form 4473. Form 4473 experience desirable.
• Prepares and packs shipments while meeting company standards of excellence for safety, quality, productivity, and efficiency.
• Reviews packages and associated paperwork/labels for accuracy and completeness before shipment.
• Ships auction items timely to buyers post-auction while meeting company standards of excellence for customer service.
• Mentors and trains new employees to develop their understanding of compliance requirements as well as company standards of excellence for safety, quality, productivity, and efficiency.
• Performs general warehouse duties such as painting, cleaning, sweeping, trash removal and disposal, and inventory control by moving and handling auction items throughout facility.
• Assists with pick up, transport, and/or delivery of auction items, as business needs require.
• May be required to travel for training purposes, minimal and with advance notice.
• Works expected overtime and required auction weekends (approximately 6 per year).
• Completes other duties, tasks, and projects, as assigned.

Knowledge, Skills and Abilities

• Ability and willingness to learn ATF, FFL, and other regulatory compliance, and maintain high-level of such compliance. Experience with Form 4473 Highly preferred, but willling to train
• Ability and willingness to learn, understand, and follow all company rules for firearm safety and general safety.
• Ability to apply advanced knowledge of internal standards and regulatory compliance requirements while mentoring and training new employees.
• Knowledge, skill, and ability to demonstrate professional conduct and positive attitude.
• Strong work ethic with standards of excellence for safety, quality, productivity, and efficiency.
• Ability to understand the importance for prioritizing customer service excellence, and skill to demonstrate such.
• Ability to collaborate effectively with employees at all levels within the organization, and skill to demonstrate such.
• Ability and willingness to take initiative without prompting while using attention to detail.
• Ability to understand the importance for using discretion and maintaining confidentiality while working with sensitive information and data, and skill to demonstrate such.
• Ability to understand the importance for handling all equipment, tools, and auction items with care, caution, consideration, and respect, and skill to demonstrate such.
• Ability and willingness to travel with minimal overnight requirements.
• Ability to use and operate devices, office equipment, and machinery such as computer, copier, scanner, and various printers.
• Ability and skill to operate hand tools safely and properly.
• Reads, writes, speaks, and understands English fluently.

Education and Experience

• High school diploma, GED, or equivalent required.
• Minimum two years’ warehouse/shipping/receiving or similar experience required
• Previous firearm and/or 4473 experience highly preferred.
• Previous lead or training experience highly preferred.
• Basic proficiency using computers, including Microsoft Office (Outlook, Word, Excel) required.
• Illinois residents must possess or obtain a FOID card.
• Valid driver’s license (non-CDL) required.

Physical Requirements

Constant moving and transporting up to 50 pounds. Traversing and moving for prolonged periods up to 100% of the time with frequent ascending, descending, or positioning self to maintain moving and transporting weighted packages or shipments. Must be able to travel occasionally using various modes of transportation including airplane. Must be able to constantly communicate and exchange accurate information. Must be able to detect, identify, inspect, observe, perceive and assess shipping operations. Constantly operates and uses devices, tools, computer, and other relevant equipment and office machinery. Typically works in climate-controlled environment, but may be exposed to outdoor climate while performing pickup and delivery duties. Constantly works with and around firearms, bladed weaponry, militaria, historic relics, and valuable collectibles.

The employer and its subsidiaries are Equal Employment Opportunity (EEO) employers. To learn more about EEO, please review "EEO is the Law" poster in English (including a screen-readable electronic version), Spanish, Arabic, and Chinese.

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