What are the responsibilities and job description for the Expediting Clerk position at Rock House Farms (RHF)?
Position Summary
As the expeditor you will work closely with customer service and plant superintendents. You will provide information to our customer service representatives on the status of orders in the plant. You will also inform plant personnel on priorities of specific orders as well as monitoring off schedule pieces.
Essential Duties:
- Run off schedule reports daily
- Monitor off schedule reports and inform departments of late pieces
- Communicate delays to customer service representatives
- Monitor “Rush List” and inform departments of prioritized orders
- Note problems in SAP
- Answer customer service questions accurately and promptly
- Other duties as assigned
Qualifications:
Position Requirements:
- Strong communication skills are a must
- Strong computer skills are a must
- Knowledge of SAP is preferred
- Furniture manufacturing knowledge is preferred
- Excellent interpersonal skills
- Friendly and professional demeanor
Physical Requirements:
The physical demands and work environment expectations described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to stand and bend throughout shift
- Must be able to lift/carry up to 50 lbs.; 100 lbs. with assistance