Systems Administrator I

• Implement, maintain, and report on security and compliance baselines for on-premises and hybrid server systems, virtualization platforms, storage, and print infrastructure.
• Coordinate with IT Security and the Cloud Operations Administrator to apply access controls, hardening standards, vulnerability remediation, patching, certificate management, and least-privilege practices.
• Configure and monitor security controls for Windows Server, Active Directory dependencies, service accounts, administrative access, and related management tools.
• Investigate and remediate server and print-related security findings; provide timely status and risk reporting to the Enterprise Systems Supervisor.

• Configure, maintain, monitor, troubleshoot, and optimize Rock County's physical and virtual Windows server environment, including VMware virtualization, hyperconverged infrastructure, storage, and associated management systems.
• Provision, upgrade, decommission, and document servers in accordance with approved standards, change management, lifecycle plans, and vendor support requirements.
• Monitor compute, memory, storage, network, licensing, and availability metrics; identify capacity or performance constraints and recommend corrective action before service is affected.
• Administer server-related infrastructure services, file services, certificates, and other Active Directory-integrated dependencies.
• Maintain minimum downtime by coordinating hardware maintenance, warranty service, firmware updates, vendor support, and lifecycle replacement.
• Develop and maintain PowerShell scripts and other automation that improve consistency, reporting, provisioning, maintenance, and operational efficiency.
• Complete related Ivanti service requests, incidents, changes, jobs, and tasks in a timely manner consistent with policies and service-level expectations.

• Serve as primary technical administrator for enterprise print services, including print servers, queues, deployment policies, secure-print solutions, and printer-related integrations.
• Standardize printer configurations and driver packages; test and deploy changes while minimizing disruption to operations.
• Monitor print service availability and capacity, troubleshoot escalated printing issues, and coordinate vendor support as necessary.
• Coordinate with Service Team for printer additions, moves, replacements, and retirements.

• Partner with the Cloud Operations Administrator to evaluate workload optimization based on cost, performance, security, and business requirements.
• Collect and analyze utilization, licensing, and lifecycle data needed for workload sizing, migration planning, and resource optimization.
• Work with stakeholders and the Cloud Operations Administrator to plan, execute, and mitigate issues regarding server migrations to or from cloud tenants.
• Document recommendations and provide resource, risk, schedule, and cost information to the Enterprise Systems Supervisor and project stakeholders.

• Assist with routine backup and recovery data integrity testing.
• Assist in maintaining disaster recovery and business continuity plans, inventories, dependencies, runbooks, and recovery priorities for on-premises and hybrid services.
• Participate in recovery exercises and coordinate with the Cloud Operations Administrator to align on-premises recovery capabilities with Azure-based continuity and disaster recovery strategies when necessary.

• Maintain technical proficiency for assigned systems through continuous learning, training, documentation review, and annual development goals.
• Plan and prioritize incidents, service requests, maintenance, projects, and lifecycle work; communicate status, risks, decisions, and dependencies with minimal supervision.
• Work independently with ESM team members, IT Security, Network Services, application teams, departments, vendors, and project stakeholders.
• Analyze ESM processes and recommend or implement improvements that increase standardization, automation, availability, security, and service quality.
• Create and maintain current system diagrams, inventories, standards, procedures, support records, and knowledge articles.
• Participate in the after-hours on-call rotation and perform planned maintenance during evenings or weekends when needed to minimize operational disruption.
• Assist the ESM Supervisor with project planning, lifecycle forecasting, budgeting information, licensing analysis, and technical recommendations.
• Perform other duties as assigned.

• Working knowledge of hybrid infrastructure concepts and the administration, troubleshooting, performance management, and lifecycle support of physical and virtual servers.
• Demonstrated proficiency with VMware, vSphere or comparable enterprise virtualization technologies, Windows Server 2016 or later, and Active Directory-integrated services.
• Working knowledge of enterprise storage, hyperconverged infrastructure, server hardware, high availability, patch management, monitoring, and capacity planning.
• Working knowledge of Veeam Backup & Replication or comparable enterprise backup and recovery technologies.
• Working knowledge of Microsoft Azure infrastructure services as they relate to hybrid server administration, workload placement, migration, monitoring, backup, and disaster recovery.
• Working knowledge of Active Directory configuration and troubleshooting.
• Working knowledge of Active Directory Group Policy configuration and troubleshooting.
• Demonstrated ability to administer enterprise print servers, queues, drivers, deployment methods, permissions, and printer troubleshooting in a managed Windows environment.
• Ability to evaluate workload dependencies and utilization data and make practical recommendations regarding utilization, modernization, lifecycle, and on-premises versus cloud placement.
• Working knowledge of PowerShell scripting and automation; familiarity with infrastructure-as-code and hybrid management tools is desirable.
• Relevant Microsoft Azure, Windows Server, Linux OS, VMware, Veeam, or equivalent industry certification is preferred.
• Strong troubleshooting, analytical, documentation, customer-service, and vendor-management skills.
• Ability to manage competing priorities, communicate technical issues to technical and nontechnical audiences, and work independently or collaboratively with minimal supervision.
• Ability to maintain confidentiality and comply with Rock County, CJIS, security, change-management, and records requirements.

• Minimum Associates degree in an Information Technology related field (experience can be a consideration) 
• Three or more years of progressively responsible IT experience supporting enterprise servers, virtualization, storage, backup, or related infrastructure preferred.
• Certification related to cloud platform management - MS Azure Administrator Associate minimum preferred.
• Must have a valid driver's license
• Work may occasionally include weekends, evenings or split shifts
• Ability to pass FBI security check
• Must be able to participate in after-hours on-call rotation

• Ability to stand, walk and sit for periods of time.
• Ability to stoop, bend, and crawl, i.e. under a desk to hook up equipment
• Ability to lift and transport equipment weighing up to 50 lbs. 

• Ability to use a computer and computer keyboard
• Ability to use various pieces of  test equipment
• Familiar with the use of other types of office equipment including but not limited to fax machine, copy machine, printers, etc. 

• Almost all work is indoors.

Salary : $37 - $41