What are the responsibilities and job description for the Patient Registration position at Rochester Regional Health Careers?
Job Title: Patient Registration
Department: Edwards Clinic
Location: SLH - Edwards
Hours Per Week: 40
Schedule: Full Time
SUMMARY:
Hospital professional will be responsible for the comprehensive servicing of GH patients with a focus on the critical aspects of patient registration including making an empathetic first impression, soliciting personal health information, answering sensitive patient questions/concerns, insurance verification, co-payments scheduling and pre access for the entire hospital. Individual will also share work in the hospitals telephone switchboard.
RESPONSIBILITIES:
• Interviews the patient and/or family member either in person or by telephone to collect demographic, financial, and medical information
• Performs correct name inquiry and identifies patient according to policy and procedure without errors
• Collects complete demographic information of patient including address, phone number, and employer
• Collects medical information to include patient complaint
• Explains consent information, obtains signatures, witnesses (legibly) with no omissions
REQUIRED QUALIFICATIONS:
High School Diploma or GED required
PREFERRED QUALIFICATIONS: Associate’s degree or higher in healthcare administration, business administration, or related field desired
• At least 1-3 years of customer service, administrative, and/or data entry experience preferred
• 1-2 years of previous experience in hospital related field preferred
• Experience with database software applications desired
PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
PAY RANGE: $18.70 - $27.44
Salary : $19 - $27