Medical Assistant - Unity Family Medicine at Parkway

Job Title: Medical Assistant

Department: Family Medicine

Location: Unity Family Medicine at Parkway

Hours Per Week: 40

Schedule: 8:00am-4:30pm

SUMMARY:

As a Medical Assistant, you are a non-licensed health care provider who, under the direction and supervision of a licensed health care provider, delivers direct and indirect patient care. You play an integral role in maintaining patient well-being, and contribute to the success of patients, physicians and licensed health care providers.

OUR Department:

Family medicine provides care to patients of all ages, from birth through the end of life. The service line is composed of 40 medical practices located across a wide geography spanning 9 counties in Western New York. Practices are located in each of the six PCASI Regions. Practices are a mix of rural, suburban, and inner city populations. Each geography/location carries with it unique factors that are considered when delivering care. Unique populations include the underserved, refugees, homeless, Spanish speaking, and Mennonite to name a few.

RESPONSIBILITIES:

Clinical Responsibilities:

• Conducts pre-visit planning (PVP). Works reports for gaps and delinquencies (patient outreach and scheduling for follow up). Completes health maintenance, registry reports (gap work)

• Accurately obtains and documents patient vital signs, history, and screenings. Recognizes deviations from the norms, and promptly reports to a licensed staff member.

• Understands principles of obtaining an accurate EKG and attaches monitor leads and operates equipment when directed. Reports problems or malfunctions in a timely manner to a licensed staff member. Accurately completes appropriate documentation. Performs EKGs when requested.

• Reviews patient medication list and pends refills for provider's approval. Pends provider's orders.

• Collects specimen, conducts tests and documents patient POCT. Collects specimens (except strep) and label to be sent out for testing.

• Demonstrates competency in Phlebotomy, including correct labeling of specimen tubes and ordering of lab tests via the computer.

• Provides clinical assistance to providers and nursing personnel as per delegation.

• Assists provider with procedures

• Provides instruction and information as part of patient education process under the guidance of providers or RN.

• Restocks medical supplies in exam and treatment rooms. Puts adequate linen supply in place or empty’s waste and liner receptacles.

• Checks calibration and cleaning of test equipment. Preps instruments to go out for sterilization.

• Orders clinical supplies

• Completes patient forms.

• Submits Prior Authorizations requests.

• Mails provider communications to patients

• Assembles packets for provider use (exp. ADHD)

Non- Clinical Responsibilities:

• Assists with medical record system through abstraction (scanning and filing) of patient health

maintenance and test reports.

• Upon request compiles statistical data from patient records that are necessary for Quality Assurance/Improvement activities.

• Answer phones and schedules appointments.

• Check in and Check out patients.

• Verifies insurance.

• Processes referrals.

• Sorts and delivers mail.

• Collects and posts payments, and may also perform charge entry.

• Maintains non-clinical office supplies.

• Provides My Care Education and assist with sign up

• Provides Patient Escorts (to lab and radiology)

• Sends Physical Packets to Patients

MINIMUM QUALIFICATIONS:

· Associates degree preferred.

PREFERRED QUALIFICATIONS:

· Associates degree preferred.

· Experience in pre-hospital care activities or acute/critical care experience preferred.

· Medical Assistant Certification preferred.

· Strong customer service, computer, and communication skills highly desired.

PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

PAY RANGE: $17.85 - $19.50

Salary : $18 - $20