What are the responsibilities and job description for the Lab Courier position at Rochester Regional Health Careers?
Job Title: Lab Courier
Department: Laboratory
Location: Clifton Springs Hospital
Hours Per Week: Full-Time, 40 hours/week
Schedule: Monday - Friday, 9a-5:30p
SUMMARY:
As a Courier, you are a professional who delivers and maintains specimen integrity and solves client issues so that our caregivers can provide accurate analysis and quality care to our patients.
RESPONSIBILITIES:
- Daily Assignments. Execute each courier route with efficiency, ensure the integrity of each delivery; access, navigate and send correspondence using designated computer
- Customer Service. Perform duties in a professional and courteous manner, promote superior customer service and customer relations; use sound judgment to problem solve if client issues arise; understand and respect patient confidentiality
- Documentation. Report equipment condition and notify coordinator of maintenance requirements
REQUIRED QUALIFICATIONS:
- Valid New York State Driver’s License required.
PREFERRED QUALIFICATIONS:
- Friendly, kind and customer service oriented
- Excellent communication skills
- Ability to work independently and make decisions
- Rochester area geographical knowledge preferred
- Previous courier experience or systems driving experience
- High school diploma or equivalent preferred.
- Previous customer service related work experience
PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
LICENSES/CERTIFICATIONS:
- NYS DL - valid New York State Driver's License - New York State Department of Motor Vehicles (NYSDMV)
PAY RANGE: $17.25 - $19.48
Salary : $17 - $19