Advanced Practice Provider Service Line Manager - Sands-Constellation Heart Institute

SUMMARY

Great leadership isn’t just about managing teams—it’s about setting a vision, shaping culture, and driving real change. At Rochester Regional Health (RRH), we’re redefining APP leadership across acute, hybrid, and ambulatory care. We need a strategic, high-impact leader to help shape the future.

The Sands-Constellation Heart Institute (SCHI) APP Manager will work with healthcare providers, nursing and operational leadership to assure the delivery of state-of-the-art clinical care. With that, he/she will operationalize the core RRH values by developing and sustaining an environment which supports excellence in the Advanced Practice Provider clinical practice and the care of the patients. Facilitating both clinical education and clinical investigation to advance the art and science of professional practices and promoting the professional development of APP workforce across RRH are also responsibilities for the APP Manager.

ATTRIBUTES

• Collaborative, professional and adept at conflict resolution

• Excellent communication and interpersonal skills

• Master of Science in Nursing or Bachelors of Science in Physician Assistant Studies

• Advanced Practice Provider with current licensure in NYS

• Nationally Board Certification

• Prior leadership experience and background in an ambulatory cardiology setting are strongly preferred

RESPONSIBILITIES

• Clinical Practice: Develops, disseminates, enforces and maintains standard APP best practices, projects, programs, policies and guidelines. Continuously reevaluates the effectiveness of the APP workforce staffing models. Makes changes as indicated. Participates on committees, task forces, interdisciplinary and interdepartmental forums that are concerned with patient care the APP practice. Supports and participates in educational and research programs of the RRH affiliates.

• Leadership: Demonstrates the core values of all leadership positions: open communication, mutual respect, and collaboration. In collaboration with healthcare provider, nursing and operational leadership, facilitates optimal scheduling and cross department workforce sharing and optimization. Demonstrates leadership and influences other in both the internal and external environments to promote optimal care to individual patients and optimal health care services to the public,

• Professional Development: Communicates and models RRH values for patient care, clinical education and clinical investigation. Oversight of orientation and on-boarding of newly hired APPs. Assures the on-going development of programs and provides support for all APP staff, novice to expert, to learn the skills required for their role and for their continued professional development. Assists staff to integrate their professional goals with those of the institution

• Finance: Collaborates with operational leadership to prepare, monitor, and maintain approved budget in relation to APP salary and wage budget, clinical supply and expense operating budget and clinical capital equipment budget. Is knowledgeable about issues in health care economics that directly or indirectly affect cost/quality assessment.

PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

PAY RANGE: $140,000.00 - $170,000.00

Salary : $140,000 - $170,000