What are the responsibilities and job description for the Access Associate, Admin/Business Support, (Full time, Days) position at Rochester Regional Health Careers?
SUMMARY
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
JOB TITLE: Access Associate, Admin/ Business Support, (Full time, Days)
DEPARTMENT: Admin/ Business Support
LOCATION: Outpatient Mental Health - Genesee Mental Health Center: 224 Alexander Street Rochester, NY 14607
HOURS PER WEEK: 40
SCHEDULE: Full time, Days. 8:30a-5pm
ATTRIBUTES
- 2 year degree or equivalent combination of education and work experience preferred
- Intermediate computer skills
- Excellent customer service and communication skills
RESPONSIBILITIES
- Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
- Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
- Billing & Payments. Collect and process payments when applicable
PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
PAY RANGE: $17.85 - $19.50
Salary : $18 - $20