What are the responsibilities and job description for the Behavioral Health Operations Supervisor position at Rochester Recovery?
Lead the Team Behind Recovery
Rochester Recovery – part of Sunshine Behavioral Health – is a residential substance use treatment program located in Rochester, MN. Our mission is to help every person’s addiction story and with sustainable sobriety guided by our core values of passion, integrity, dedication, and service.
If you're an experienced leader who enjoys mentoring others, solving problems, and making a meaningful impact every day, we'd love to hear from you.
What You'll Do
- Supervise, coach, and support Behavioral Health Technicians.
- Train staff on policies, documentation, client care, and operational procedures.
- Assist with client admissions, including orientations, searches, drug screens, and paperwork.
- Support staff in monitoring clients throughout detoxification and residential treatment.
- Respond to client crises and provide guidance during de-escalation.
- Ensure timely, accurate documentation and compliance with company policies and HIPAA.
- Assist with staff scheduling and maintaining shift coverage.
- Collaborate with Nursing, Clinical, Dietary, and other departments to ensure exceptional client care.
- Respond to emergencies and help maintain a safe therapeutic environment.
What We're Looking For
- Leadership or supervisory experience, preferably in behavioral health, residential treatment, healthcare, or human services.
- Strong communication, organization, and problem-solving skills.
- Ability to lead with accountability, professionalism, and compassion.
- Familiarity with HIPAA and recovery-focused care is preferred.
- Knowledge of AA, NA, and/or SMART Recovery is a plus.
Requirements
- High School Diploma or GED
- Valid Driver's License
- CPR & First Aid Certification (or willingness to obtain)
- Ability to pass a background check, drug screen, and TB test
Why Join Rochester Recovery?
- Competitive pay
- Quarterly performance bonuses
- Health, Dental & Vision Insurance
- Company-paid Life Insurance
- Retirement Plan
- PTO, Sick Time & Holiday Pay
Join a team that's changing lives every day - and help lead the people who make recovery possible. Apply today!