Student Nutrition Services/Foodservice Administrative Coordinator - #104101

WORK SCHEDULE: 8 hours per day; 5:30 a.m. - 2:00 p.m. (30 minute unpaid lunch)

WORK CALENDAR: 260 duty days per year

Click link to review the 2025-2026 260 Day Calendar

CLASSIFICATION: ROPE B-2-5; Non-Exempt: Prorated based upon start date.

Based on the 2024-2026 Rochester Operations Professional Employees Work Unit Agreement

Click link below to review the 2024-2026 ROPE Work Unit Agreement containing salary schedule.

ROPE Work Unit Agreement 2024-2026

If you have questions about the job position, contact the hiring manager. Dale Winham, Director of Student Nutrition Services: dale.winham@rochesterschools.org

If you have questions regarding a job posting, contact the Office of Human Resources @ 507-328-4210 or email rachel.hepinstall@rochesterschools.org

Job Summary:

Under the direction of the Director of Student Nutrition Services, this position serves as the central administrative and technical support for the district's nutrition department. The role is responsible for managing records related to Educational Benefits, Direct Certification, verification, meal counting and claiming, and vendor purchases for federal nutrition programs, while also providing customer service and guidance to families and staff. The position performs a variety of office support and data tasks, supports the computerized school nutrition systems, assists with accounts payable and receivable, coordinates the SNS substitutes, helps orient and train new SNS staff, and provides occasional hands-on support in school kitchens, all while maintaining confidentiality and ensuring program compliance.

Essential Duties and Responsibilities:

Administrative and Office Operations Support

• Provide administrative and technical support to the SNS leadership team and kitchen staff.
• Perform general office duties, including correspondence, phones, email, filing, copying, mail processing, and document organization.
• Maintain and update department forms, letters, and compliance documentation.
• Prepare clear and accurate reports, correspondence, and forms.
• Enter, maintain and verify data in computerized systems with a high degree of accuracy and attention to detail.
• Assist with vendor purchasing by preparing purchase orders, tracking deliveries, and maintaining purchasing records.
• Support accounts payable and receivable by processing invoices, verifying charges, and communicating with vendors and district finance staff.
• Organize and prioritize work tasks to meet deadlines, especially during peak periods such as benefit application cycles, verification and end of the year rollover responsibilities.

Compliance and Technical Support

• Process, track, and maintain Educational Benefits applications in accordance with federal, state, and district guidelines.
• Coordinate Direct Certification processes, including running reports, importing data, and updating eligibility records.
• Evaluate and reconcile verification documentation to ensure audit readiness.
• Monitor and maintain meal counting and claiming records to support accurate federal and state reimbursement.
• Protect confidential student and staff information in compliance with data privacy regulations
• Support computerized school nutrition systems by entering data, running reports, and assisting with basic troubleshooting.

Staff Support & Training

• Coordinate substitute/staffing needs to cover absences and open positions
• Communicate performance difficulties and concerns regarding personnel issues
• Conduct orientation and basic training for new Nutrition Services staff on procedures, forms, software systems and department expectations.
• Offer ongoing support by answering questions and assisting with follow‑up needs.
• Provide on‑site assistance in school kitchens as needed, including food preparation, serving, cashiering, and maintaining food safety and sanitation standards.

Customer Service & Communication

• Provide responsive customer service to families and staff regarding meal benefits, account status, and program procedures in a courteous and professional manner.
• Communicate effectively with individuals from diverse backgrounds, including multilingual families.

Perform other comparable duties as assigned.

• Attend continuing education training sessions and district department meetings
• Act as a resource for handling comments and concerns regarding the meal program from internal and external parties.
Market and promote the meal program to the community

Skills and Abilities:

• Works to establish and maintain a positive, supportive, and accepting work environment
• Quality of work is accurate and thorough
• Complete tasks in a timely manner
• Demonstrates sound judgment and decision making
• Work habits that include organization, effective use of time, and dependability
• Positive attitude and accepts direction and feedback
• Works well and cooperates with staff, and students
• Maintains professional boundaries with parents and students
• Punctual and demonstrates consistent attendance
• Ability to maintain confidentiality

Minimum Qualifications:

• High School Diploma or GED

Preferred Qualifications:

• Preferred: Two years of experience in an office or administrative support role in a child nutrition setting or equivalent supervisory experience in a K-12 child nutrition program.

Physical Requirements:

• Sedentary work
• Ability to lift supplies and other office materials to proper locations
• Occasional on-site kitchen training/assistance would require standing and moving throughout a commercial kitchen.
• Some essential duties of the work are performed under various physical hazards or environmental conditions. Contact the hiring manager for additional information: Dale Winham, Director of Student Nutrition Services: dale.winham@rochesterschools.org

Commitment to Equity:

Rochester Public Schools is committed to diversifying its workforce to better reflect the community we serve. We believe the practices used in recruiting, interviewing, hiring, supporting, and promoting staff must include and honor, at every level, those who represent the diverse identities of our schools and community.

https://www.rochesterschools.org/equity-statement

Common and Shared Accountabilities for All Positions

Employees of the Rochester Public School District #535 are expected to support the goals, model and promote an environment that is respectful for all, and work collaboratively with other staff to focus on the needs of the learner. A quality, customer focus that conveys a welcome attitude, an adaptability to change, and a desire for continuous improvement is also expected of all employees. In addition, staff are to respect confidential matters, encourage a safe and secure environment throughout the schools, and be dependable and accountable employees.

District Information: To learn more about Rochester Public Schools, visit www.rochesterschools.org.

All qualified applicants will be considered without regard to protected characteristics such as race, color, religion, sex, national origin, age, or disability