General Manager

Position Summary

The General Manager is the Club's chief operating executive and reports to the Board of Directors through the Board President. The GM leads all Club operations, staff and the leadership team; carries out the policies and strategic direction set by the Board; and is accountable for financial results, the member experience and the Club's culture. RGCC's Board has recently voted to move towards a governance model: the Board sets policy and strategy, and the GM has clear authority and accountability for running the Club.

Key Responsibilities

Leadership, culture and operations

• Lead, develop and hold accountable the leadership team; recruit and retain a strong, service-minded staff.
• Build a positive, respectful workplace grounded in the Club's values.
• Oversee food and beverage, events, golf operations, course maintenance, aquatics, fitness and facilities.
• Oversee risk management and regulatory compliance.

Strategy, innovation and continuous improvement

• Lead development of the Club's strategic and long-range capital plans.
• Build a culture of continuous quality improvement, using member feedback, data and benchmarks to measure and raise performance.
• Encourage staff innovation and develop new programs, services and revenue streams.

Financial stewardship

• Prepare and manage the annual operating and capital budgets, with clear monthly financial reporting to the Board.
• Maintain strong internal controls, manage cash flow and build healthy capital reserves.

Hospitality, member engagement and brand

• Serve as the visible host of the Club and an ambassador in the Rochester community.
• Set and uphold high standards for hospitality, the member and guest experience and attention to detail.
• Lead the Club's brand, marketing and communications to drive member engagement, retention and new membership and event sales.
• Oversee programming for every part of the membership: golf, dining, social, aquatics, fitness and family.

Governance and Board partnership 

• Partner with the Board on the Club's mission and strategy; bring issues, trends and risks forward early, with options and recommendations.
• Lead the Club through its transition to a governance model, keeping committees advisory and direction to staff flowing through the GM.
• Prepare clear, timely reports for the Board and Executive Committee.

Qualifications

Required:

• 7 years of progressive senior leadership in a multi-department, service-focused organization.
• Proven success building and leading high-performing teams.
• Responsibility for a budget and P&L of comparable scale (about $5 million or more), including capital planning.
• Experience reporting to a board or senior executive leadership.
• Experience leading organizational change, including change in governance, and building a culture of continuous quality improvement.
• Marketing and brand sensibility, and an analytical, data-informed approach to decisions.
• Warm, visible leadership style and excellent communication skills.
• Bachelor's degree, or equivalent experience.

Preferred:

• MBA or equivalent advanced degree.
• Private club, hospitality, food and beverage, events or golf experience.
• Experience in a member-owned, nonprofit or volunteer-governed organization.
• Certified Club Manager (CCM) or comparable professional credentials.
• Ties to the Rochester area.

Compensation and Benefits

• Base salary of $150,000–$180,000, based on experience.
• Annual performance bonus of up to 15% of base salary. Final terms depend on the selected candidate, and performance measures will be set out in the employment agreement.
• Health, vision, and dental insurance; 401(k) with Club match; paid time off.
• Professional development and association dues; Club privileges for immediate family; relocation assistance.

About Rochester

Rochester, about 75 miles south of Minneapolis/Saint Paul and home to Mayo Clinic, is a city on the move. It offers outstanding healthcare, strong schools, a growing dining and arts scene and abundant recreation. Rochester is one of Minnesota’s fastest-growing cities and that growth is set to accelerate through the State’s Destination Medical Center initiative (a 20-year, $5.6 billion public-private initiative expected to create more than 30,000 new jobs). Mayo Clinic’s Bold. Forward. Unbound. in Rochester, a $5 billion investment in its downtown campus, will transform the heart of the city over the coming decade. For RGCC, that means a growing community of professionals and families looking for a place to connect. 

How to Apply

Submit a cover letter (why this role, and why RGCC and Rochester), a résumé, a one-page statement of leadership philosophy and three professional references (not contacted without your permission), each as a PDF, directly to the job posting https://jobs.pga.org/detail/3ead6ea6-deba-4683-a516-1e79b7084cdb, or to communications@rgcc.org. Applications received by Friday, December 4, 2026 receive priority consideration. Anticipated start date: March 15, 2027. All applications are confidential.

Rochester Golf & Country Club is an equal opportunity employer.