Safety & Security Officer Trainee

Job Title: Safety & Security Officer Trainee - Rochester General Hospital, Security (Full-Time, 24/7 Operations, Including Weekend Rotation)
Department: Security
Location: Rochester General Hospital (RGH) - 1425 Portland Avenue, Rochester, NY 14621
Hours Per Week: 40
Schedule: 24/7 Operations, including weekend rotation

SUMMARY:

The role is responsible for assisting in maintaining the safety and security of the Rochester Regional Health facilities, under supervision. The trainee will learn and demonstrate the duties of a full security officer, including performing security patrols, answering security calls, conducting initial investigations, and responding to emergencies. The role emphasizes customer service and teamwork, and the trainee will receive on-the-job training in all essential security functions.

RESPONSIBILITIES:

• Training & Development: Complete required security training, certifications, and shadowing to learn hospital policies, procedures, and emergency protocols.

• Security Operations (Under Supervision): Assist with patrols, access control, CCTV monitoring, incident response, and emergency drills while gaining hands-on experience.

• Safety & Risk Awareness: Identify and report hazards, participate in fire safety checks, and support patient and visitor safety initiatives.

• Reporting & Documentation: Prepare clear, accurate incident and activity reports while learning investigatory and documentation practices.

• Professional Conduct & Teamwork: Uphold hospital values, demonstrate integrity, and work collaboratively under guidance to develop into a fully independent Security Officer.

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent

• NYS Security Guard License

• Valid NYS Driver’s License

PREFERRED QUALIFICATIONS:

• Strong interest in safety and security, public safety, or law enforcement.

• Experience in safety and security, public safety, or law enforcement preferred.

• Excellent communication skills and a customer-focused attitude.

• Ability to maintain a professional demeanor in high-stress or emergency situations.

• Demonstrated interest in security, safety, or law enforcement

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.