Administrative Support Assistant

Position Overview

Ready to open a new door in your career? Then Rochester Colonial needs you, we are a 3rd generation family run organization going on 80 years in business. This position will be responsible for coverage of the reception area and back-up support for the other divisions. This persons’ main role is to provide a great customer service experience and a positive first impression of Rochester Colonial.

Essential Job Functions

· Operate a multi-line computer-based Mitel phone system and schedule back-up coverage for the switchboard

· Welcome customers by greeting them in person or on the phone by answering or referring inquiries

· Scanning correspondence, filing, entering orders and updating notes on orders

· Ordering company office supplies

· Ability to be flexible in job duties for assistance/back-up in other departments as needed

· Other duties as assigned

Requirements

· Self-starter with a high attention to detail

· Must be knowledgeable in Microsoft office, including Word, Excel, and Outlook

· Ability to effectively communicate with co-workers, vendors, and customers

· Excellent organizational and time management skills

· Maintain clean reception area and ensure reception area coverage at all times

· Must be able to sit for extended periods of time

· Ability to multi-task

Other Skills/Abilities

· Must be well organized, have a pleasant disposition and be dependable

· Must possess good telephone skills including verbal communication, listening attentively to customer requests

· Must exude professionalism

Education and/or Experience

· A high school diploma or GED required

· At least 1-2 years work experience with telephone skills preferred

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $22