What are the responsibilities and job description for the Front Office Manager position at Rocco's Collision Center, Inc.?
We are looking for a highly motivated, creative and driven individual to join our team as a Front Office Manager. The ideal candidate should have a combination of education and experience with an aptitude for problem-solving and a highly positive attitude. As the first person most of our customers see and hear, we understand and invest in this highly sought position. We are looking for a candidate who is able to work at any of our locations in South Jersey/Philadelphia (8 local shops). We consistently move up and train for the next position so that is why we are actively looking.
Starting Salary: $50,000.00 - $65,000.00 Based on experience and prior collision knowledge.
Must be willing to travel and work in any location in the area.
Responsibilities:
- Maintain a professional and friendly attitude at all times while interacting with clients, insurance adjusters, tow truck drivers, and other third-party vendors
- Organize and manage workflow within the front office
- Ensure that all front office procedures are followed accurately and in a timely fashion
- Coordinate with other members of management to ensure that the collision center is meeting its goals and objectives
- Maintain accurate records of all front-office transactions
The ideal candidate will have proven experience as a Front Office Manager or similar role. They should possess excellent leadership skills, strong customer service skills, and be highly organized. The ability to solve problems quickly and efficiently is essential.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $50,000 - $65,000