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Barista/Bakery Customer Service

Rocca's Bakery & Confections
Greensboro, NC Full Time
POSTED ON 3/23/2026
AVAILABLE BEFORE 5/21/2026

Job Overview
Join our vibrant bakery team as a Barista/Bakery Customer Service Associate! In this energetic role, you'll be the friendly face that greets customers, crafts delicious coffee and ice cream beverages, and ensures an exceptional experience from the moment they walk in. Your enthusiasm and attention to detail will help create a warm, inviting atmosphere where customers love to return. Whether you're serving fresh baked goods or ringing up sales with precision, your positive attitude will be key to our success. This paid position offers a dynamic environment where you can develop your food service skills and make a real impact on our community.

Responsibilities

  • Prepare and serve high-quality coffee drinks, teas, and ice cream beverages using various brewing methods and equipment
  • Assist customers with menu selections, answer questions about products, and provide personalized recommendations
  • Operate POS systems for accurate cash handling and sales transactions
  • Maintain cleanliness and organization of the café area, including drink preparation stations and dining spaces
  • Handle food safety procedures, including proper food handling, storage, and sanitation practices in compliance with health regulations
  • Manage cash register operations with accuracy, including cash handling, basic math calculations, and receipt issuance
  • Support restocking supplies as needed

Qualifications

  • Previous barista experience or coffee industry knowledge is highly preferred
  • Strong customer service skills with a friendly, approachable demeanor
  • Experience with POS systems
  • Excellent time management skills to handle busy periods efficiently
  • Knowledge of food safety standards and proper food handling techniques
  • Ability to perform basic math for cash handling and retail math calculations
  • Food industry experience including serving or food preparation is advantageous
  • Capable of lifting 25 lbs and standing for extended periods while maintaining energy and focus
  • Join us in creating memorable experiences for our customers through exceptional service and quality products! This role offers an exciting opportunity in the food service industry while working in a lively environment that values teamwork, dedication, and enthusiasm.

Pay: $16.00 - $18.00 per hour

Benefits:

  • Employee discount
  • Paid training

Application Question(s):

  • Do you have any Barista experience?

Experience:

  • Customer Service: 2 years (Required)

Ability to Commute:

  • Greensboro, NC 27410 (Required)

Work Location: In person

Salary : $16 - $18

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