New Home Sales Manager

Join the Robson Family of Companies

For over 50 years, Robson Communities has been a recognized leader in developing award-winning active adult communities throughout Arizona and Texas. Our legacy is built on a foundation of quality, innovation, and delivering exceptional lifestyle experiences for 55 homeowners. We create thoughtfully designed homes and resort-style neighborhoods that foster comfort, connection, and vibrant living.

As part of the Robson family of companies—a diverse, family-owned group headquartered in Arizona—we offer a wide range of services spanning development, construction, mortgage, publishing, and both residential and commercial leasing. Our experienced executive team is dedicated to excellence, stability, and strategic growth, creating an environment where collaboration and forward thinking drive success.

We’re passionate about shaping communities people are proud to call home. If you’re detail-oriented, proactive, and driven to make a difference, we’d love to have you on our team.

Enjoy Exceptional Benefits

At Robson, we believe in taking care of our people. We offer a comprehensive benefits package that includes:

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Employee wellness programs
• Career development opportunities
• A supportive, team-oriented work culture

Now Hiring: New Home Sales Manager

PURPOSE OF POSITION /SUMMARY

This position manages the sales office operations including but not limited to staffing, training, model and model park maintenance and will work closely and in conjunction with HOA management, VP of Construction and Construction Project Manager to ensure overall community maintenance and ensure quality of community operations. A major component of this position is the ongoing training and motivation of the new home sales consultants at the community to meet sales quotas and to ensure the contract process is followed according to corporate procedures. Will perform other job duties as assigned.

PRIMARY ACCOUNTABILITIES

• On-going training of sales representatives – conduct training classes in groups or work one-on-one with sales agents who are struggling with closing their customers or need further training on sales techniques. Will motivate sales agents and offer advice on selling techniques.
• Oversee daily operations of the sales office – provides on site management presence for all sales staff. Will monitor leads and PG program and review all completed contracts prior to sending to corporate office to ensure sales agents are performing expected follow through on relationships with potential buyers. Review monthly reports and work with senior management on marketing strategies and construction of new or redesigned models. Communicate with buyers already through construction process regarding questions or concerns.
• Assist sales representatives with buyers. May, on occasion, communicate with customers who have non-routine questions about product and/or construction questions prior to the sale.
• Manage and train sales office and maintenance staff – such as front desk, administrative support and maintenance/housekeeping staff to ensure cleanliness of model complex, models, PG units, etc. Process associated paperwork with HR and accounting.
• Monitor all competition. Travel to competition sites to review pricing, models, amenities and incentives offered to benchmark against what the company is doing.

EXPERIENCE/EDUCATION/COMPUTER/TECHNICAL REQUIREMENTS

• Previous sales and/or management experience in the industry.
• Real Estate license – Arizona
• Broker’s License - Preferred
• Basic computer knowledge
• Ability to train, motivate and build a cohesive team

SKILLS/ABILITIES/DECISION MAKING

• Verbally communicate information effectively using visual aids/presentation materials
• Ability to interact with and address customer needs in a professional manner (in person and on phone)
• Ability to interact effectively in a team atmosphere (share ideas, listen and be flexible)
• Ability to interact effectively individually with peers and superiors (within organization and externally)
• Ability to meet people easily and maintain relationships to build professional connection and achieve sales quotas/goals
• Ability to work with little to no direction/work independently after job tasks assigned
• Ability to write and/or implement policies, procedures, and/or technical documents

EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

*Full-Time employees are offered a comprehensive and competitive benefits package including medical, dental, vision, company paid life insurance; paid sick, vacation and holidays; and 401(k) plan with a company match.