Researcher – Market Intelligence & Sales Support

JOB DETAILS

Gather market, end customer, and channel intelligence to ensure effective and efficient pursuit and closure of new business opportunities. While maximizing Robroy’s outside sales channel, will aggressively pursue and coordinate the establishment of key channel and end customer contacts and relationships necessary to ensure robust, target-based, growth in sales revenue. Will execute a daily call-volume necessary to gather market intelligence and communicate information and messaging to influence external influences on the benefit of Robroy.

Key Responsibilities:

• Research targeted industries and projects to identify and qualify potential accounts, contacts, and opportunities.

• Manage and document the sales research process through detailed notes, reports, and follow-ups using CRM and other platforms.

• Coordinate with the sales team to deliver market intelligence, analytics, and reports that enhance strategy and decision-making.

• Qualify and advance project leads from discovery through the information build-out and qualification stages.

• Execute assigned campaigns with measurable outcomes to maximize sales velocity and utilization of sales resources.

• Verify and critically analyze incoming market information from internal and external data sources, including:

  • Project subscription platforms

  • CRM systems

  • Contact search software

  • Google and AI tools

  • Outbound research calls

• Maintain accurate documentation of department processes and ensure appropriate team members are trained and cross-trained.

• Adhere to and maintain knowledge of ISO processes, procedures, flowcharts, and the company’s quality policy.

Required Qualifications:

• Bachelor’s degree in Business, Marketing, Research, or related field (or equivalent experience)

• 2 years of experience in market research, sales support, or business intelligence role

• Strong analytical and data interpretation skills

• Excellent written and verbal communication skills

• Proficiency with Microsoft Office Suite and CRM systems

• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment

Preferred:

• Experience using project subscription tools 

• Knowledge of manufacturing, construction, or industrial markets

Salary Range

• Competitive Salary Range commensurate with proven experience.

Company Culture:

At Robroy, we pride ourselves on fostering a collaborative, innovative, and inclusive work environment. Our culture is built on mutual respect, trust, continuous learning, and a shared commitment to excellence. We value appreciation and balance, encourage professional growth, and recognize the achievements of our team members.

We are excited to welcome a passionate and skilled electrical industry expert to our team. If you are enthusiastic about leveraging your technical sales experience and industry knowledge to drive impactful results, we encourage you to apply.

To join our dynamic and growing team at Robroy, please submit your resume and cover letter outlining your relevant experience and enthusiasm for the role. We look forward to reviewing your application and exploring how you can contribute to our continued success.