Inventory Coordinator

Job Details: Coordinate shipping, receiving and storage of inventory in a manner consistent with the Material Requirements Planning (MRP) system. Verifies quantity, quality, labeling and addressing of products on both in-coming and out-going shipments, contacts carriers to make arrangements for deliveries, performs data entry responsibilities, resolves discrepancies related to freight costs/shipping, coordinates DOT regulated shipments, and provides back-up support to the Supervisor to exceptional customer service.

Essential Duties and Responsibilities: 

• Ensures the shipment of all customer orders from inventory are consistent with the delivery goals and policies of the company
  • Provides for the inspection of incoming material against orders & specifications for correctness, defects, and arranges return of defective material
  • Acts as liaison with other departments to ensure timely response to events affecting on time shipment of product
  • Receives return of goods authorization (RGA’s) in CHESS after they have been inspected and entered received material in to locations
  • Develops and maintains economical and efficient transportation services, including negotiations of rates and routing of shipments for FTL
  • Works with freight forwarders to process shipments and invoices throughout the day, create commercial invoices for international shipments, look up and assign freight charges for bill and prepaid orders
  • Coordinates DOT regulated shipments, meet proper labeling requirements, and prepare HAZMAT paperwork when required (e.g.: shipping paint)
  • Manages freight claims, carrier claim resolution, dollars etc. on lost or damaged freight, keep inventory on freight claim material, communicate with trucking Companies, conducts analysis of reports status monthly
  • Enhances inventory accuracy and service delivery through follow-up on material orders and receipts
  • Works closely with Material Schedulers and Warehouse Associates to ensure quantities and identification, follow-up with vendors on arrival dates and update the CHESS inventory
  • Field questions from Production on pending delivery of product
  • Audits orders packed throughout the day, pull/pack orders when necessary
  • Participates in plant physical inventories, cycle counts, process adjustments as required
  • Responsible for the development, implementation, and administration of all procedures related to receiving, shipping and all internal movement of materials as well as the measurement of accuracy of physical inventories
  • Ensures the efficient organization of a centralized storage system for raw material and finished goods
  • Responsible for adherence and knowledge of all ISO processes, procedures, flowcharts, and quality policy
  • All department processes and procedures documented and the appropriate individual(s) trained and cross-trained as necessary

Required Education / Experience/ Skills: 

• High School Diploma or GED Mandatory
• 3 years of experience in Plant/Operations/Manufacturing/Shipping, or Logistics and/or the Transportation, or Inventory Management using modern inventory techniques (eg: cycle counting, manufacturing resources planning, and JIT techniques)
• Proficient Verbal and Written English Communication Skills

Preferred: 

• ISO Experience
• OSHA Experience
• HAZMAT Certification

Key Measurements: 

• Zero Shipping errors
• 100% Inventory accuracy
• 100% Cycle count accuracy on items
• 100% Bill of Material accuracy
• 94% On-time service
• RGA’s received within 48 hrs
• Freight claims processed within 48 hrs

Salary Range

Competitive Salary Range commensurate with proven experience.

Company Culture:

At Robroy, we pride ourselves on fostering a collaborative, innovative, and inclusive work environment. Our culture is built on mutual respect, trust, continuous learning, and a shared commitment to excellence. We value appreciation and balance, encourage professional growth, and recognize the achievements of our team members.

If you’re excited about this opportunity to join an industry leader and believe you are the perfect fit for our team, we’d love to hear from you. We look forward to reviewing your application and exploring how you can contribute to our continued success.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.