SURVEILLANCE OFFICER

SUMMARY:

The Surveillance Officer protects company assets and possesses a knowledge of clandestine surveillance operations. Performs both overt and covert surveillance activities during the assigned shift. Observes all money exchange/count transactions.

ESSENTIAL RESPONSIBILITIES:

• Maintains surveillance on designated areas and activities.
• Records any irregular gaming activity.
• Operates a Microprocessor based Closed Television System, all surveillance equipment, including, but not limited to monitors, switches, computers, controllers and cameras as assigned.
• Provides Closed Circuit Television and personal observations of all departments and applicable job functions to assure that all company policies and procedures are met with compliance.
• Records all activities in the operator’s daily activity log.
• Logs information as directed by the shift supervisor in the employee information data-base.
• Assists in all transaction verification duties.
• Performs spot audits as required by the shift supervisor.
• Familiar with cheating techniques on live games, slot machine, hard/soft count, change banks, and vaults.
• Familiar with all department operational policies and maintains a constant vigil for deviations.
• Notes the attendance guidelines of the job and adheres to regulatory, departmental and company policies, including those regarding confidentially.
• Performs all tasks assigned by the Shift Supervisor.

QUALIFICATIONS:

• One year surveillance or law enforcement experience preferred.
• All applicants must be at least 18 years of age.
• Broad knowledge of games and casino rules, procedures and administration.
• Excellent interpersonal and communication skills.
• Familiarity with camera equipment and methods of operation and recording.
• Knowledge of and identification of methods of cheating games and other related activities.
• Professional appearance
• Native American preference.
• Must be able to obtain gaming license.
• Able to function under stressful conditions during assigned shift.
• High level of hand eye coordination, moderate lifting.
• Must be able to speak, read and write the English language.
• correctable vision to 20x20.

LICENSES/CERTIFICATIONS/OTHER

• Must be able to pass background check and receive a gaming license from the Robinson Rancheria Gaming Commission as required to work in gaming operations.
• Must pass an annual Title 31 exam.

AMERICAN INDIAN PREFERENCE

Robinson Rancheria Resort & Casino is a Native American Indian enterprise. In compliance with Title VII of the Civil Rights Act, preference for employment opportunities will be given to qualified tribal members of Robinson Rancheria.