PMO Manager

What You’ll Do:

• PMO Leadership & Operations
  • Provide leadership and direction for the PMO, ensuring consistent execution of projects and initiatives across the organization
  • Lead, coach, and develop PMO team members, setting clear expectations and supporting performance and growth
  • Ensure appropriate workload distribution, team alignment, and overall effectiveness of the PMO
  • Establish and reinforce PMO workflows, standards, templates, and routines
  • Oversee PMO systems and tools, including Monday.com boards, workflows, templates, dashboards, and reporting structures
  • Ensure PMO activities align with applicable policies, procedures, laws, and regulations, including but not limited to the Bank Secrecy Act
• Project Delivery & Accountability
  • Ensure projects are delivered on time, within scope, and with clear ownership and accountability
  • Hold project owners and teams accountable for progress, commitments, and follow-through
  • Identify and address issues that impact progress to keep work on track
  • Directly manage select high-impact, cross-functional, or strategically important initiatives
• Intake, Prioritization & Visibility
  • Lead project intake and facilitate prioritization discussions based on strategic alignment, capacity, and organizational needs
  • Guide leaders in understanding trade-offs and what work can realistically be taken on
  • Maintain clear reporting on project status, risks, roadblocks, and key milestones
  • Translate project activity into meaningful insights to support leadership decision-making
• Risk & Issue Management
  • Identify risks, dependencies, and blockers across projects
  • Ensure risks and issues are surfaced early and managed effectively
  • Escalate project risks, delays, and capacity constraints to support timely decision-making
• Cross-Functional Support
  • Build strong working relationships across the credit union to support effective project execution
  • Act as a connector between business units, project teams, and leadership
  • Drive adoption of practical, repeatable project management tools, templates, and processes
  • Reinforce PMO standards while allowing flexibility where appropriate
• Team Development & Continuous Improvement
  • Develop project management capabilities across teams, including communication, ownership, and execution habits
  • Identify opportunities to improve project flow, communication, handoffs, and team effectiveness
  • Lead efforts to implement practical improvements that enhance how work gets done
  • Support lessons learned and continuous improvement across the organization

Benefits and Perks

• Employer-Paid Benefits:
• • Health Insurance (only employee premium paid)
  • Short- and Long-Term Disability
  • Life Insurance and AD&D
• Benefits:
• • Dental & Vision Insurance
  • Health Care and Dependent Care Flex Spending Accounts
  • 401K Plan with match (based on length of employment)
• Perks:
• • Generous paid time off- Earn over 4 weeks of PTO during your first year of employment
  • Holidays- 11 observed holidays in addition to paid time off
  • Tuition reimbursement- Up to $5000 per year
  • Performance based Incentive program

What You Need to Succeed:

• Education & Experience Required
  • Bachelor’s degree in business, finance, management, or related field
  • 5–8 years of progressive experience in project management, program management, or operational leadership
  • 3 years of experience leading projects and/or teams, including direct people leadership
  • Experience leading cross-functional initiatives and driving work across multiple departments
  • Experience managing competing priorities and influencing outcomes in a fast-paced environment
  • Experience within a financial institution or credit union environment preferred
• Preferred Education & Experience
  • PMP certification preferred (or willingness to obtain)
  • Experience using project management tools such as Monday.com, Smartsheet, Asana, or similar
  • Experience supporting operational process improvement, change management, or organizational initiatives
• Knowledge & Skills Required:
  • Strong leadership skills with the ability to guide, coach, and develop team members
  • Ability to lead and influence work across multiple teams without direct authority
  • Strong organizational skills with consistent follow-through and attention to detail
  • Ability to manage multiple priorities and drive results in a fast-moving environment
  • Strong communication and stakeholder management skills
  • Ability to identify risks, bottlenecks, and dependencies and drive resolution
  • Sound judgment and ability to escalate issues appropriately
  • Ability to bring structure without creating unnecessary bureaucracy
  • Comfortable working with both frontline teams and senior leadership
  • Proficiency in Microsoft 365 applications and project reporting tools

• Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear.
  • Must be able to lift and carry up to 20 pounds.
  • Vision requirements include close and classroom vision.
  • Occasionally required to travel by automobile.
  • Occasionally required to work other than normal business hour