What are the responsibilities and job description for the Dental Front Desk Receptionist position at Robin A Roop DMD?
Job Overview
We are seeking a dedicated and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a welcoming environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced setting.
Duties
- Greet patients and visitors warmly, providing them with necessary information and assistance.
- Manage phone systems, answering calls promptly and directing them to the appropriate personnel.
- Schedule appointments and maintain an organized calendar for medical professionals.
- Handle patient inquiries regarding services, medical records, and billing processes.
- Assist with medical coding, billing, and collections as needed.
- Maintain confidentiality of patient information in compliance with HIPAA regulations.
- Utilize electronic health record systems such as Epic for patient management and documentation.
- Perform clerical duties including filing, data entry, and managing medical records efficiently.
- Collaborate with healthcare staff to ensure seamless patient service delivery.
Experience
- Previous experience as a Medical Receptionist or in a similar role is preferred.
- Strong customer service skills with the ability to communicate effectively with diverse populations.
- Bilingual candidates are highly desirable to assist our diverse patient base.
- Familiarity with phone systems and office equipment is essential.
- Knowledge of medical terminology, coding practices, and billing procedures is a plus.
- Proficiency in using electronic health record systems such as Epic will be advantageous.
Join our team as a Front Desk Receptionist where you can make a positive impact on our patients' experiences while working in a supportive environment!
Job Type: Part-time
Pay: $16.00 - $25.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- 401(k) matching
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
Ability to Commute:
- Burgettstown, PA 15021 (Required)
Ability to Relocate:
- Burgettstown, PA 15021: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $25
