What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Robertson Industries Inc.?
Summary
This position provides administrative assistance for the Robertson Industries office located in Rancho Cucamonga. The primary purpose of the position is to support the team’s day-to-day needs in a professional and efficient manner, while also providing excellent customer service in person, via email, and over the phone.
Essential Duties and Responsibilities
1. Greet and welcome guests that come to the office premises in a friendly & professional manner.
2. Ensure the reception area is tidy and presentable, with all necessary stationery and materials.
3. Answers phones. Takes messages or fields/answers all routine and non-routine questions.
4. Prepare packages and labeling for shipping, and receive incoming shipments, UPS, and FedEx packages.
5. Perform other clerical receptionist duties such as filing, photocopying, etc.
6. Performing ad-hoc administrative duties.
7. Provide excellent customer service.
8. Mails AP checks and files invoices in a timely and consistent manner.
9. Mail distribution to all departments. Trusted with sensitive and/or confidential correspondence and date stamp, scanned documents received, and forwarded to the Accounting and Contract Department accordingly.
10. Manages travel arrangements for crews and applicable office staff.
11. Assist corporate marketing with special mailings, trade show coordination, etc.
12. Assists with the coordination of events such as large and small meetings, birthday lunches, and holiday festivities.
13. Ensures that the office, break room, and lavatories are fully stocked, tidy and presentable.
14. Works with the accounting department on maintaining office supplies and other accounting backup duties.
15. Works on special projects as assigned by the management team.
16. Other duties may be assigned by the management team.
Competencies
- Communication
- Learning & Development
- Planning & Organizing
- Professionalism & Integrity
- Teamwork & Relationship-Building
- Results Orientation
- Customer Service
Education and/or Experience
· High School Diploma / GED
· 0-1 year of experience
· Previous experience in the playground/recreation industry is a plus
Travel
None is required for this position.
Language Skills
Ability to read and interpret documents such as SOPs and contracts/POs. Must have the ability to write routine reports and correspondence as well as be able to speak effectively before groups of customers or employees of the organization.
Reasoning Ability
Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
Computer Skills
Demonstrated proficiency with MS Excel, Word, and Outlook.
Other Requirements
· Experience with video conferencing tools, such as Microsoft Teams
· Experience with project management databases such as BuilderTrend and ProEst
· Bilingual is a plus (English/Spanish)
Other Skills
· Excellent written and verbal communication skills
· Ability to prioritize and multitask in a fast-paced environment
· Strong attention to detail
· Strong organizational skills
· Self-starter, self-motivated
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22 - $24