What are the responsibilities and job description for the Loan Processor position at Roberts Resorts & Communities?
Description
About Roberts Resorts & Communities:
This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.
Position Summary:
The Loan Processor is responsible for reviewing loan applications and associated documentation to ensure compliance with regulatory guidelines and internal policies. With a focus on accuracy and efficiency, the role involves validating borrower information, calculating financial ratios, and maintaining regular communication with stakeholders. Utilizing tools like Smartsheet, the Loan Processor ensures accurate reporting and timely document submission, facilitating smooth loan transactions. Proactive problem-solving skills and a commitment to exceptional service are essential for success in this pivotal role within the mortgage lending process.
This position is 100% in-office/on-site.
Performance Objectives:
- Review loan application packages and accompanying documents to ensure completeness, accuracy and compliance.
- Confirm that loan applications adhere to guidelines before submission to the lender.
- Validate supporting income, assets, rental history, employment history, and liability documentation to authenticate borrower information.
- Determine appropriate lenders based on borrower profiles.
- Calculate Debt-to-Income (DTI), Ability to Repay (ATR), and other ratios, ensuring accurate data input before submitting loan applications.
- Oversee the funding process to ensure timely and successful completion of loan transactions.
- Request necessary verifications as per lender requirements.
- Maintain regular communication with Home Center Manager and Home Consultants to gather and update documents promptly.
- Maintain continuous communication with stakeholders, streamline loan processing using Mortgage Automator, and ensure loans close within 14 days.
- Ensure daily updates of the Smartsheet UDW Pipeline for accurate metrics.
- Maintain and update Smartsheet reports and dashboards.
- Coordinate loan closing document schedules with the sales team.
- Complete special projects as needed
Requirements
Key Competencies:
- Analytical Proficiency: Strong ability to analyze financial documents and make informed decisions.
- Communication: Excellent communication skills for effective interaction with borrowers, teams, and lenders.
- Time Management: Expertise in managing tasks and deadlines in a fast-paced environment.
- Problem-Solving: Quick identification and resolution of processing issues to maintain smooth operations.
- Customer Service: Commitment to providing top-tier service to all loan processing parties.
- Collaboration: Team player mindset, working well across departments to achieve loan processing goals.
- Adaptability: Ability to adjust to new regulations and industry trends to maintain compliance and efficiency.
Education & Experience:
- A high school diploma or equivalent; a bachelor's degree in finance, business administration, economics, or a related field is preferred.
- Prior experience in mortgage lending, loan processing, or banking is highly desirable, with a preference for candidates experienced in financial analysis, customer service, or administrative roles.
- Certifications such as Certified Mortgage Banker (CMB) or Certified Mortgage Professional (NAMP-CMP) are beneficial, enhancing credibility and career progression.
Physical Requirements:
- Constantly sit, talk, or hear; Frequently use hands.
- Manual dexterity for handling paperwork and using office equipment.
- Clear vision and hearing for reviewing documents and communicating effectively.
- Capability to lift up to 10 pounds.
Benefits:
- Medical, Dental, and Vision Insurance
- Employer Paid Life Insurance
- Voluntary STD, LTD, Accidental, and Critical Illness
- PTO and 11 Paid Holidays
- 401k & 401k Matching
- Working in an inclusive community
- Complimentary stay at our resorts
Commitment to Diversity:
Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@robertsrc.com.
