What are the responsibilities and job description for the Home Consultant position at Roberts Resorts & Communities?
Description
About Roberts Resorts & Communities:
This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.
Position Summary:
We’re looking for a gritty, self-driven sales marketer who can build their own brand, consistently create engaging social content to drive leads, and has the hustle and resourcefulness to turn interest into sales—not just post polished listings.
As a Home Consultant at our vibrant community, you will play a pivotal role in guiding prospective residents through the home buying process. Utilizing your expertise in sales, you will provide personalized guidance and support, helping individuals and families find their dream homes. With a passion for customer service and a dedication to community building, you will contribute to creating an exceptional living experience for our residents.
Performance Objectives:
- Handle customers from initial visit through sales process and closing with meticulous attention to detail.
- Demonstrate expertise in housing products and the surrounding housing market.
- Manage resident applications, credit checks, and gather documents for submittal.
- Ensure seamless paperwork flow from sales to underwriting, corporate office, staff, and customers.
- Conduct community tours for prospective residents, emphasizing the features and benefits of our model homes.
- Become an expert on providing the benefits to living in a land lease community
- Utilize proven four-step selling process and objection-handling techniques.
- Establish and manage effective customer follow-up program using our CRM.
- Generate self-generated marketing leads through networking and community promotion.
- Foster positive relationships with current residents to encourage referrals.
- Collaborate closely with the home center manager to maximize sales.
- Promote value of homes and the Roberts Communities lifestyle
- Implement creative strategies to attract more prospects and drive sales.
- Prioritize customer satisfaction above all else, embodying Roberts Communities Core Values.
Requirements
Key Competencies:
- Excellent Communication Skills: Strong verbal communication abilities.
- Sales Expertise: Track record of personal sales success, with at least 2 years of experience.
- Excellent Communication Skills: Strong verbal communication abilities.
- Organizational Proficiency: Exceptional organizational and time management skills.
- Professional Demeanor: Maintains a professional appearance and demeanor.
- Ability to Sell 10 Houses: Demonstrated ability to meet or exceed the target of selling 10 houses per quarter.
Education & Experience:
- High School Diploma or GED equivalent.
- Minimum of 2 years of experience in sales, with preferred experience in housing or real estate.
- Bilingual proficiency is advantageous.
- Strong interpersonal and communication skills.
- Previous experience using CRM software is desirable.
- Ability to work effectively both independently and as part of a team.
- Valid driver's license with a clean driving record.
Physical Requirements:
- Constantly sit, talk, or hear; Frequently use hands.
- Manual dexterity for handling paperwork and using office equipment.
- Clear vision and hearing for reviewing documents and communicating effectively.
- Capability to lift up to 10 pounds.
Benefits and Perks
We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you’ll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including:
- Medical, Dental, and Vision coverage for you and your dependents
- Employer-paid life insurance for peace of mind
- A full menu of voluntary coverages — STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans
- 80 hours of PTO plus 11 paid holidays to recharge and refresh
- 401(k) with a 3% company match to invest in your future
- The chance to be part of an inclusive, supportive community where your contributions matter
- Complimentary stay at one of our resorts — enjoy the lifestyle you help create!
Commitment to Diversity:
Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.