What are the responsibilities and job description for the Facility Technician position at Roberts Resorts & Communities?
Description
About Roberts Resorts & Communities
This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.
Position Summary
The Facility Maintenance Technician is accountable for conducting routine maintenance tasks and supporting the overall upkeep of the property. This hands-on role includes landscaping, irrigation maintenance, weed control, basic plumbing and electrical repairs, operation of heavy equipment, carpentry, painting, and general facility maintenance. Reporting directly to the General Manager, this position is ideal for a self-sufficient maintenance professional who can identify issues, complete repairs, and help maintain a safe, attractive, and well-kept property that creates a great experience for residents and guests.
Performance Objectives
- Ensure the upkeep of grounds and facilities by adhering to all Roberts Resorts policies, rules, and regulations.
- Conduct ongoing preventative maintenance tasks to maintain the resort's functionality and appearance.
- Perform minor electrical work, including changing light bulbs, in accordance with safety standards.
- Ensure readiness of the resort for usage by completing work orders in a timely manner.
- Address plumbing issues such as removing clogs from drains and fixing leaks to maintain proper facility functionality.
- Engage in landscaping duties including lawn mowing, weed removal, and brush clearing to enhance the appearance of the grounds.
- Maintain tools and maintenance equipment, ensuring they are in good working condition and ready for use.
- Work independently on assigned tasks, demonstrating self-reliance and efficiency in completing duties.
- Comply with all health, safety, and OSHA standards to maintain a safe working environment.
- Fulfill any other related duties as assigned to support the overall maintenance needs of the resort.
Requirements
Key Competencies
- Customer Service Skills: Proficient in providing outstanding service to guests and residents, ensuring their needs are met with excellence
- Effective Communication: Ability to convey information clearly and persuasively to individuals and groups of customers or associates
- Adaptability: Capable of applying common sense understanding to carry out instructions provided in various formats, whether written, oral, or diagram form
- Problem-Solving Abilities: Skilled in addressing challenges that may arise, particularly those involving multiple variables in standardized situations
- Facility Maintenance Expertise: Experienced in all aspects of grounds and facility maintenance, including repair of amenities and various utility systems. Capable of prioritizing tasks and following up on completed work to ensure the upkeep of the facility
- Compliance and Safety: Thorough understanding and adherence to health, safety, and OSHA standards in all maintenance activities. Proficient in the safe use of equipment and proper handling of hazardous chemicals, ensuring the safety of oneself and others
Education & Experience
- High School Diploma or equivalent.
- Prior experience in facility maintenance or related field preferred.
- Familiarity with common maintenance tools and equipment.
- Knowledge of health, safety, and OSHA standards preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Flexibility to work varying schedules, including weekends and holidays if necessary.
Physical Requirements
- Constantly stand, walk, push, pull, lift grasp, bend and kneel; Frequently use arms and hands
- Manual dexterity for using facility equipment
- Clear vision and hearing to communicate effectively
- Capability to lift up and carry up to 20 pounds
- Depending on the season, there is a possibility of encountering cold temperatures, heat, humidity, rain, and cold temperatures.
Benefits and Perks
We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you’ll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including:
- Medical, Dental, and Vision coverage for you and your dependents
- Employer-paid life insurance for peace of mind
- A full menu of voluntary coverages — STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans
- 80 hours of PTO plus 11 paid holidays to recharge and refresh
- 401(k) with a 3% company match to invest in your future
- The chance to be part of an inclusive, supportive community where your contributions matter
- Complimentary stay at one of our resorts — enjoy the lifestyle you help create!
Commitment to Diversity
Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.